Decision Support for Management (1st edition)

Ralph H. Sprague, University of Hawaii
Hugh J. Watson, University of Georgia

Table Of Contents:

Part I. THE CONCEPTUAL FOUNDATION FOR DSS.

  • 1. DSS: Past, Present, and Future.
  • 2. The Information Executives Truly Need.

    Part II. DEVELOPING AND USING DECISION SUPPORT APPLICATIONS.

  • 3. Management Involvement in Decision Support Systems.
  • 4. Determining Information Requirements for an EIS.
  • 5. Applying Adaptive Design to a Real Estate DSS.
  • 6. Decision Support for Train Dispatching.

    Part III. THE ARCHITECTURE FOR DECISION SUPPORT APPLICATIONS.

  • 7. Architecture for DSS.
  • 8. Data Base Requirements for Institutional and Ad Hoc DSS.
  • 9. Multidimensional Data Bases for DDS.
  • 10. A DSS for Vehicle Routing.
  • 11. Guidelines for Designing EIS Interfaces.
  • 12. Document-Based Decision Support.
  • 13. Intelligent Support Systems.

    Part IV. CREATING THE DECISION SUPPORT ENVIRONMENT.

  • 14. Organizational Strategies for Supporting DSS.
  • 15. DSS Software Selection.

    Part V. EXECUTIVE INFORMATION SYSTEMS.

  • 16. The Management Information and Decision Support (MIDS)System at Lockheed-Georgia.
  • 17. A Framework for Developing Executive Information Systems.
  • 18. Including Soft Information in EIS.

    Part VI. GROUP SUPPORT SYSTEMS.

  • 19. A Review of Groupware Products.
  • 20. Group Decision Support Systems.
  • 21. Brainstorming '90s Style.
  • 22. How Lotus Notes Supports Workgroups.

    Part VII. EXPERT SYSTEMS.

  • 23. Expert Systems: The Next Challenge for Managers.
  • 24. An Expert System for Maritime Pilots.
  • 25. Choosing an Expert Systems Game Plan.
  • 26. CoverStory — Automated News Finding in Marketing.

    Part VIII. THE BENEFITS OF DECISION SUPPORT APPLICATIONS.

  • 27. The Benefits of Decision Support at Xerox, Quaker Oats,and Beneficial.
  • 28. Assessing EIS Benefits.

  • Decision Support Bibliography.
  • Index.