Toffler, 1970

Alvin Toffler (1970) argued "Information must flow faster than ever before. At the same time, rapid change, by increasing the number of novel, unexpected problems, increases the amount of information needed. It takes more information to cope with a novel problem than one we have solved a dozen or a hundred times before. It is this combined demand for more information at faster speeds that is now undermining the great vertical hierarchies so typical of bureaucracy." (p. 121)

Toffler, Alvin., Future Shock, New York: Random House, 1970.

appeared in DSS News, April 8, 2001, Vol. 2, No. 8