Decision Support Systems Wisdom

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Newell and Simon, 1972

Newell and Simon (1972) argued human problem solving can be understood "by describing the task environment in which it takes place; the space the problem solver uses to represent the environment, the task, and the knowledge about it that he gradually accumulates; and the program the problem solver assembles for approaching the task (p. 868)."

from Newell, A. and H. A. Simon, Human Problem Solving, Englewood Cliffs, NJ: Prentice-Hall, Inc., 1972.

appeared in DSS News, September 29, 2002, Vol. 3, No. 20