Applegate, L., F. W. McFarlan and J. L. McKenney. Corporate Information Systems Management. Chicago, IL: Irwin, 1996.
Applegate, L. and Pearlson, K. "Mrs. Fields, Inc., 1977-1987". Harvard Business School case 194-064, 1994.
Applegate, L. "Frito-Lay, Inc.: A Strategic Transition (1980-1986)". Harvard Business School case 194-107, 1994.
Applegate, L. "Frito-Lay, Inc.: A Strategic Transition Abridged(1987-1991)". Harvard Business School case 195-238, 1995.
Boyton, A. and R. Zmud, Management Information Systems: Readings and Cases, A Managerial Perspective. Chicago, IL: Scott, Foresman/Little, Brown Higher Education, 1990.
Callon, J., Competitive Advantage Through Information Technology. New York, NY: McGraw-Hill Companies, Inc., 1996.
Cerveny, R., Pegels, C., and Sanders G. Strategic Information Systems for Strategic, Manufacturing, Operations, Marketing, Sales, Financial and Human Resources Management. JAI Press Inc., Greenwich, Conn., 1993.
Chiwah, J. "How Wal-Mart uses telecommunication technology to gain competitive advantage". URLhttp://ubmail.ubalt.edu/~jchiwah/wal-mart.html, March, 1997.
Darling, C. and Semich, J. "Wal-Mart's IT Secret: Extreme Integration". Datamation, November 1996.
Evans, Philip B. and Thomas S. Wurster. "Strategy and the New Economics of Information." Harvard Business Review, September-October, 1997.
Houdeshel, G. and Watson, H. "The Management Information And Decision Support (MIDS) System at Lockheed-Georgia". MIS Quarterly, Vol. 11, No. 1, March 1987, (REV 1992).
Interview. "Going Beyond EDI". Chain Store Age Executive with Shopping Center Age. Vol. 69 No. 3, March 1993.
McFarlan, F. W., McKenney, J. L., and Pyburn, P. "The Information Archipelago – Plotting a Course," Harvard Business Review, Jan.-Feb. 1983.
Neumann, S. Strategic Information Systems: Competition Through Information Technologies, New York, Macmillan, 1994.
Porter, M. E. and V. E. Millar. "How Information Gives You Competitive Advantage," Harvard Business Review, July-August, 1985.
Porter, M. E. "How Competitive Forces Shape Strategy," Harvard Business Review, March-April, 1979.
Quinn, P., Andrews, B., and Parsons, H. "Allocating Telecommunications Resources at L.L. Bean, Inc." Management Science, Vol. 21, No. 1, pp. 75-91, January-February 1991.
Udo, G. J. and T. Guimares. "Empirically Assessing Factors Related to DSS Benefits." European Journal of Information Systems, July 1994.
A special thanks to Nikole Hackett for her contributions updating the status of DSS at many of the companies discussed in this chapter. I would appreciate your comments and feedback. This is a working draft. This chapter may be used for non-commercial or academic purposes during 2000. D. J. Power. August 18, 2000, Emailpower@dssresources.com.