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Book Contents

Ch. 2
Gaining Competitive Advantage with DSS

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References

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Applegate, L. and Pearlson, K. "Mrs. Fields, Inc., 1977-1987". Harvard Business School case 194-064, 1994.

Applegate, L. "Frito-Lay, Inc.: A Strategic Transition (1980-1986)". Harvard Business School case 194-107, 1994.

Applegate, L. "Frito-Lay, Inc.: A Strategic Transition Abridged(1987-1991)". Harvard Business School case 195-238, 1995.

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McFarlan, F. W., McKenney, J. L., and Pyburn, P. "The Information Archipelago Plotting a Course," Harvard Business Review, Jan.-Feb. 1983.

Neumann, S. Strategic Information Systems: Competition Through Information Technologies, New York, Macmillan, 1994.

Porter, M. E. and V. E. Millar. "How Information Gives You Competitive Advantage," Harvard Business Review, July-August, 1985.

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Quinn, P., Andrews, B., and Parsons, H. "Allocating Telecommunications Resources at L.L. Bean, Inc." Management Science, Vol. 21, No. 1, pp. 75-91, January-February 1991.

Udo, G. J. and T. Guimares. "Empirically Assessing Factors Related to DSS Benefits." European Journal of Information Systems, July 1994.

A special thanks to Nikole Hackett for her contributions updating the status of DSS at many of the companies discussed in this chapter. I would appreciate your comments and feedback. This is a working draft. This chapter may be used for non-commercial or academic purposes during 2000. D. J. Power. August 18, 2000, Email power@dssresources.com.

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