News Release

 

Contact:

Mary Sells, DecisionPoint Applications, 503-768-3649, sells@dpapplications.com

Hayley Luz, Benjamin Group/BSMG Worldwide, 503-283-8800,ext. 714, hayley_luz@benjamingroup.com

 

DECISIONPOINT APPLICATIONS ANNOUNCES

CUSTOMER RELATIONSHIP MANAGEMENT PRODUCT FAMILY

DecisionPointÒ for Sales AnalysisÔ Provides Customers

Valuable Insight into Sales Performance Data

Portland, Ore. – Dec. 11, 2000 - DecisionPoint Applications, Inc. (DPA), a leading international packaged analytical applications vendor, today announced its entry into the Customer Relationship Management (CRM) market, delivering the first module in its CRM family of products – DecisionPoint® for Sales AnalysisÔ . With this software, customers implementing CRM eBusiness Applications can combine front office, back-office and external data for a 360-degree view of their business.

DecisionPoint for Sales Analysis is the first module in a family of CRM products scheduled for release today. Additional modules will address service and marketing. The new product family is an extension of DecisionPoint’s proven ERP analytics software through integrating financial, human resources, distribution, and manufacturing data to gain the strategic insights into customer interactions.

"Leading enterprises are looking beyond traditional query and reporting tools to more robust analytic solutions that encompass a defined architecture, business process oriented analytic templates and source aware data acquisition capabilities," said Doug Laney, vice president, Application Development Strategies, META Group. "By extending ERP analytic solutions to the new frontier of CRM, companies such as DecisionPoint can help organizations leverage existing query tool investments while adapting to back-end customizations."

"DecisionPoint Applications is addressing the challenges found in enabling CRM analytics for the enterprise -- information integration", said Mark Smith, President of Full Circle Strategies. "DecisionPoint For Sales Analysis enables organization to tightly integrate their operational information and provide access to individuals to understand their business performance around CRM."

DecisionPoint for Sales Analysis is a complete, extensible data warehouse infrastructure that is pre-integrated with leading CRM and ERP applications. It combines DecisionPoint Source ExpertsÔ , Business DomainsÔ , data warehouse infrastructure and WebAnalystÔ , a Web-based data access tool. Used in conjunction with other DecisionPoint products, DecisionPoint for Sales Analysis provides a complete detailed view of a company’s entire concept-to-cash flow cycle.

"DecisionPoint for Sales Analysis enables companies to now see a detailed panoramic view of the financial impact of their customer based activities," said Marc Demarest, CEO of DecisionPoint Applications. "Without this kind of information, a company is flying blind – they have no idea of the financial impact of a particular customer or customer activity, and turning a profit and customer retention is the name of the game."

Pricing and Availability

DecisionPoint for Sales Analysis is available through DecisionPoint Applications’ worldwide sales force and a global network of DPA-certified system integrators. Introductory prices for a complete implementation of DecisionPoint for Sales Analysis starts at approximately U.S. $250,000, which includes three business domains: Opportunity Analysis, Pipeline Analysis, and Forecast Analysis.

About DecisionPoint Applications

DecisionPoint Applications is the market leader in packaged analytical applications, built upon DecisionPoint’s leading packaged data warehouse products. DecisionPoint Applications’ DecisionPoint® family of packaged data warehouse environments materially improves the quality, speed and effectiveness of strategic, managerial and operational decision-making processes by providing customers with pre-integrated, end-to-end, data warehousing infrastructure and analytical applications, installed in weeks at a fixed cost.

DecisionPoint Applications offers its packaged data warehouses and analytical applications via license and via managed application service provision (ASP) from world-class data centers across North American, the United Kingdom and Europe.

DecisionPoint Applications customers include many large multinational and high-growth firms like Hollywood Entertainment, Micron Electronics, Inc., eZiba, Burlington Coat Factory, and Croner CCH. DecisionPoint Applications is headquartered in Portland, Ore., with offices in Atlanta, Ga., Austin, Texas, Chicago, Ill., Dallas, Texas, Denver, Colo., London, New York City, Philadelphia, Pa., San Francisco, Calif. and Toronto. For more information, contact DecisionPoint Applications at 10260 SW Greenburg Rd., Suite 530, Portland, OR 97223; phone: (800) 970-5372, (503) 768-3649; or visit the company’s Web site at www.dpapplications.com.

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DecisionPoint® is a registered trademark of DecisionPoint Applications, Inc. DecisionPoint Applications, Rapid Deployment Process, Source Expert, Business Domain, Analytical Domain and DecisionPoint Analyst are trademarks of DecisionPoint Applications, Inc. All other trade and service marks are the property of their holders.

 

Note to editors:

DecisionPoint Applications is hosting a one-hour exclusive DecisionCast Web presentation on Wednesday, Dec. 13 8:00 a.m. PST/11:00 a.m. EST/ 4:00 p.m. UK. The presentation covers how analytical applications software plays an important role in the CRM and supply chain strategy of all major companies. To register for the Web presentation, editors should go to www.centranow.com 30 minutes prior to the presentation. Meeting ID number: Zza-487-483. For technical support, editors should call Centranow, (781) 994-1147.