InfoImage and Tacit Knowledge Systems Partner to Deliver Corporate Knowledge Through Decision Portal

Together, the Companies Will Provide Access to Various Knowledge Sources Through InfoImage Freedom Decision Portal

PHOENIX, Ariz. - September 26, 2000 - InfoImage, Inc.® and Tacit Knowledge Systems, Inc. today announced a strategic partnership designed to augment the search capabilities of InfoImage freedom™ software. Together, the companies will enable an organization to simplify the knowledge-gathering and decision-making processes by making accumulated knowledge immediately available and searchable throughout an enterprise.

InfoImage freedom™ software combines the ability for users to view and manipulate data from disparate sources, search for related information and concepts and helps people work more efficiently by consolidating key information. The goal is to improve the decision-making effectiveness and efficiency across the enterprise. Tacit provides automated knowledge discovery and exchange systems that offer real-time access to explicit and tacit knowledge, while preserving user control and privacy at all times. Tacit's award-winning product family KnowledgeMail™ automatically extracts key terms and phrases from a user's outgoing e-mail and other documents, placing the information into a separate private profile in which only the user has access. The system then recommends portions of the profile for automatic publication onto the company portal or intranet, where users can conduct searches and find others in their company with knowledge or experience on any topic in real-time.

"KnowledgeMail is a strategic fit with InfoImage because it augments freedom's native search capabilities with the corporate knowledge gleaned from employee e-mail and other unpublished knowledge sources," said Jim Weil, vice president of business development and sales of Tacit Knowledge Systems. "This partnership will expand the scope of InfoImage freedom by providing access to the expertise that helps make the explicit and tacit information more valuable and quickly actionable."

"Knowledge is the most critical asset in today's Internet economy, and access to corporate knowledge is needed to compete in a volatile marketplace," said David Duckworth, InfoImage group vice president of channels and alliances. "The fruits of the partnership will help organizations identify and deliver, in real-time, information required to drive business decisions."

Under the terms of the partnership, Tacit and InfoImage will jointly develop an InfoImage Portal Object™. The Portal Object will link Tacit's KnowledgeMail to various data sources providing customers access to Tacit's automated knowledge and discovery solutions via the InfoImage freedom decision portal. This functionality will enable enterprises using InfoImage freedom to make better, faster business decisions based on information automatically extracted from published and unpublished knowledge.

About freedom
InfoImage's flagship decision portal software, InfoImage freedom™, helps organizations make faster, better business decisions. With the InfoImage Federated Portal Architecture™, freedom provides unmatched interoperability and scalability in the enterprise portal market. InfoImage freedom™ users view and manipulate both corporate and external information from a Web browser improving individual job performance, and simplifying corporate knowledge management. Developed on Microsoft® BackOffice® and Windows® 2000, freedom is the only software that helps people work more efficiently by consolidating key information from disparate data sources, providing tools for collaboration, and empowering them to take action, all in a unified desktop view.

About InfoImage
InfoImage® develops and implements InfoImage freedom™ decision portal software to increase the decision-making velocity of Fortune 500 companies. With the InfoImage Federated Portal Architecture™ and vast experience in intranet and extranet technologies, InfoImage provides portal interoperability and scalability with an experienced team of development, implementation, education and support professionals. Founded in 1992, Phoenix, Arizona-based InfoImage has offices across the United States and can be found at http://www.infoimage.com.

About KnowledgeMail
KnowledgeMail makes peer-to-peer connections possible, by bringing together the right people at the right time with the right information. With KnowledgeMail, employees are able to share their most up-to-date knowledge, information and expertise with everyone in the organization - in real time. This total functionality allows enterprises to complement their portal and intranet strategies, deriving business value from the huge amount of information that may be unsuitable for publishing on the corporate portal or intranet. The system's continuous and automated knowledge discovery does not require administrator intervention, custom dictionaries or taxonomies.

About Tacit Knowledge Systems
Founded in 1997, Tacit Knowledge Systems, Inc. is a pioneer and leader in providing automated knowledge discovery and exchange systems that provide real-time access to published and unpublished knowledge, while preserving user control and privacy at all times. The company's award winning product family KnowledgeMailTM, transforms enterprise e-mail into an automatic information asset that assures the success of corporate portals, groupware, and other corporate Intranets by providing access to published and unpublished explicit, private and tacit knowledge, helping everyone in an organization connect to the people and knowledge they need in real time. For more information about Tacit Knowledge Systems, please visit the company Web site at www.tacit.com.