Sagent portal speeds effective decision-making by delivering critical business information to the right people at the right time

MOUNTAIN VIEW, Calif. — September 25, 2000 — Sagent Technology, Inc. (Nasdaq: SGNT), a leading provider of Real-time e-Business Intelligence solutions, today announced the Sagent Portal, a second generation information portal that integrates a broad range of content and applications, and serves any kind of business user.

"Sagent Portal enables our customers to accelerate effective decision-making by integrating relevant business information and delivering it to a broader audience of users through a single, personalized Web page," said Ben Barnes, president and CEO, Sagent.

Sagent Portal is an easy-to-use, but extremely powerful tool for accessing a wide variety of business data and content. The first portal built with a complete XML architecture, it features an easy-to-read layout, powerful embedded search engines, a wide variety of content delivery agents, and the ability to provide information specific to the user's interests and preferences.

"To make sound decisions, individuals need to review all kinds of information-numeric, text, Web pages, and so on-and a portal is currently the preeminent vehicle for bringing together diverse data for end-user consumption," said Wayne Eckerson, director of education and research, The Data Warehousing Institute. "The Sagent Portal will increase the usefulness and value of business intelligence data."

Sagent Portal makes finding relevant information from multiple sources fast and easy. It also enables up-to-the-minute tracking and reporting of critical data, and provides for individual queries and refinement of content output and display formats. Sagent Portal accomplishes this through sophisticated information indexing, clear categorization of information, and advanced search capabilities.

Key benefits include:

• Better, faster decisions: Sagent Portal features a single Web page where a user can access all the information that is designed for that individual, with an interface that lets organizations easily configure appearance and layout of reports and other content. Users also make better decisions with access to multiple information sources from within the enterprise and beyond-from such sources as Sagent Reports and Analysis, Microsoft Office documents, Exchange Calendar and outside sources, such as CNBC.com, Financenter.com, or geographic, demographic and business information.

• Faster implementation: Sagent Portal is the only portal that is part of a complete solution. Sagent speeds implementation time by providing everything an organization needs to combine business intelligence information with other corporate content and external content sources, such as third party business-to-business data providers-all seamlessly displayed through the portal. Sagent Portal plays a key role in the integration of Sagent's unique platform of products, real-time data delivery and professional services.

• Flexible, scalable and evolving solution: Sagent Portal takes advantage of state-of-the-art technology that allows for new systems to be implemented directly into the Sagent Solution, with little or no implementation downtime. The portal is also built to accommodate large spikes in usage, such as a large and sudden increase in the number of users accessing data and information.

• Better service: With its extensive personalization features, employees, customers and partners can choose to see only the information that is relevant to them.

Sagent has licensed key technologies from Sequoia Software, the leading provider of XML-powered software for creating interactive e-business portals, for development of the Sagent Portal.

The worldwide Enterprise Information Portal software products and services market is expected to grow from $6 billion in 1999 to $14.8 billion by 2002, according to a recent report from Merrill Lynch. The Sagent Portal extends Sagent's reach into this large and fast growing market.

A wide variety of businesses and industries will find Sagent Portal valuable. For example, in the insurance industry, a company can deploy a desktop application using the Sagent Portal that will provide agents real-time access to a complete view of their customers, alert them to policies that are up for renewal, allow them to determine if a customer's house is in a flood zone, and provide them with a list of their best prospects. Using the same technology, the insurance company could deliver to customers a self-service application, allowing them to access and update account information, file claims and view vehicle recall information.

The Sagent Portal is available immediately.

About Sagent Technology
Sagent Technology, Inc. (Nasdaq: SGNT) delivers an open, scalable solution that addresses the complete life cycle for e-business intelligence, including development, production and ongoing management of a company's information assets. The Sagent Solution allows businesses to collect and analyze customer and operational data from existing systems and to incorporate the most current geographic, business-to-business and demographic information from third-party content providers in real time. This information is then made available over the Web via a secure connection to create precise one-to-one marketing campaigns, identify profitable sales opportunities, and improve operational efficiencies.

Sagent powers more than 1,200 customer-driven organizations around the world and across such diverse industries as e-commerce, financial services, insurance, healthcare and telecommunications. Sagent enables such market leaders as Allstate, GE Capital, Sony Online Entertainment, MapQuest.com, Outpost.com, Ticketmaster, Kemper National Insurance, Royal & SunAlliance, United Healthcare, Siemens, BP Amoco, British Telecom and AT&T to win, retain and grow customers. Sagent retains strategic relationships with ADP, Advent, Commerce One, Compaq, EDS, Epsilon, HAHT Software, IBM, Interpath, Microsoft, SAIC, Sequoia Software and Siebel. Sagent is headquartered in Mountain View, California, and can be reached at http://www.sagent.com.