Sagent Unveils Move Into Analytic Applications; Offers New
Solutions for Insurance, Financial Services and Web Analytics

MOUNTAIN VIEW, Calif.-- Feb. 28, 2001 -- Sagent, a leading provider of Business Intelligence solutions, today announced a new wave of analytical applications for the property and casualty sector of the insurance industry, community banks and credit unions, and the second generation Web analytics market.

This announcement is a result of the company's new strategic move to develop and deliver application solutions that are built on Sagent's proven technology and which incorporate specific intellectual capital to ensure customers' rapid return on their investments.

These new analytic applications utilize an application framework, built from the start, for Web delivery of information. The framework incorporates application specific data models, a Web-portal user interface, a metadata repository, specific reports and analyses, and security functions--all designed to measure and report on application-specific Key Performance Indicators (KPIs). This approach provides for rapid implementation and ease of customization.

"Sagent has worked closely with hundreds of our customers to build solutions that meet their specific business needs," said Ben Barnes, president and CEO, Sagent. "These solutions leverage this experience and knowledge, and are field proven and leading-edge."

"Speed to market remains a critical issue to our customers' business success," Barnes added. "Our analytic applications enable customers to have access to valuable business information and the ability to act quickly on that data through sophisticated analyses. Customers can efficiently make the appropriate business decisions in response to market changes, competitive pressures and shifting economic conditions. It gives them a strong competitive advantage." Sagent Analytical Applications

Sagent's New Banking Solution directly addresses the needs of community banks and credit unions to leverage customer data from a variety of sources to grow their business. With built-in analytics based on financial industry KPIs, Sagent provides a rapidly tailored CRM solution that delivers valuable, actionable information and gives banks and credit unions a complete view of their customer. They can use this data to retain and grow customers, efficiently manage their business, and leverage market opportunities.

Sagent's New Insurance Solution helps Property and Casualty insurers enhance their claims analysis and underwriting processes. In claims, Sagent provides analytic applications to simultaneously monitor KPIs for the entire claims process, including claims cost and loss allocated expenses. In underwriting, Sagent can help in locating new prospects while minimizing underwriting risk. Using internal and external data, insurers can easily and accurately determine where customers and prospects are located in relation to property hazards, such as fire, wind, earthquake, crime, shoreline and flood zones.

Sagent's Web Analysis Solution delivers the information businesses need to develop more effective Web strategies. This suite of analytical applications analyzes the experience of Web visitors by combining click-stream data, third-party demographic and firmagraphic data, and appropriate internal data to provide a comprehensive understanding of Web site activity. This analysis is critical to optimizing the Web in order to meet the overall strategic goals of the enterprise. About Sagent

Sagent's suite of Business Intelligence solutions enables companies to measurably impact their business by implementing highly successful customer relationship and financial management initiatives. Through Sagent's powerful enabling technologies, organizations can easily and rapidly turn company data into relevant information that can be used for effective decision-making, analysis and reporting. Information can be extracted from multiple sources (internal and external), optimized for decision support and delivered in a customized format for Web-based or client applications. Even the most complex analytic application can be developed in weeks, not months.

More than 1,500 companies have selected Sagent software to enhance customer retention, cross-sell/up-sell, improve customer service, increase efficiencies of marketing campaigns, streamline business operations, analyze financials, and reduce costs. Customers include AT&T, BP Amoco, Boeing Employees Credit Union, Bristol Meyers, British Telecom, California State Automobile Association, Citibank, GPU Energy, Johnson & Johnson (UK), Kemper National Insurance, Safeway and Siemens. Sagent retains strategic relationships with partners such as Advent, Commerce One, Compaq, EDS, IBM, Microsoft, and NEC. Sagent is headquartered in Mountain View, California, and can be reached at

Sagent is a registered trademark of Sagent Technology Inc. All other trademarks are the property of their respective owners. Safe Harbor

The foregoing paragraphs include forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such statements involve risks and uncertainties. For such statements, each company claims the protection of the safe harbor for forward-looking statements under the Private Securities Litigation Reform Act of 1995. Factors that could cause actual results to differ from those contained in the forward-looking statements include, among others, the ability of the parties to attract and retain a broad range of purchasers, suppliers and trading partners, the parties' ability to successfully deliver a joint solution to customers, the anticipation of the growth of certain market segments, the positioning of the parties' products in those segments, the competitive environment in the software industry, dependence on other products, changes to operating systems and product strategy by vendors of operating systems, and the importance of new products. For a discussion of these and other risk factors that could affect the parties' businesses, see "Risk Factors" in each party's filings with the Securities and Exchange Commission, including its annual report on Form 10-K for the year ended December 31, 1999, and its quarterly report on Form 10-Q for the quarter ended September 30, 2000.