Sagent Selects Breakaway
Solutions to Provide Application Hosting and Managed Services for
Sagent's Business Intelligence Software
Alliance Streamlines Operational Costs, Increases Revenue and
Profitability for Mid-Market Companies
MAYNARD, Mass. & MOUNTAIN VIEW, Calif.--March 19, 2001--Breakaway
Solutions, Inc. (Nasdaq:BWAY), the #1 Global Full Service Provider
(FSP) of integrated strategy, implementation and application hosting
solutions for Global 3000 collaborative e-businesses, and Sagent
(Nasdaq:SGNT), a leading provider of Business Intelligence solutions,
today announced that Breakaway Solutions will host Sagent's business
intelligence software via its ASP Enablement model, as well as provide
managed services and security.
Through this relationship, small and medium businesses can use
Sagent's powerful enterprise-level business intelligence software to
access, analyze, interact and generate reports using valuable business
data, without the normal overhead costs to implement and maintain a
business intelligence system.
Breakaway Solutions' fixed subscription price model will enable
Sagent's mid-market customers to access valuable business information
and act quickly on that data through sophisticated analyses. Customers
can then efficiently make the appropriate business decisions in
response to market changes, competitive pressures, and shifting
economic conditions, giving them a strong competitive advantage. This
is anticipated to result in streamlined operational costs, increased
revenue and profitability for mid-market companies.
Breakaway Solutions plans to leverage Sagent's business
intelligence solutions in future FSP implementations and deploy
Sagent's business intelligence solutions internally to consolidate
disparate data sources within one enterprise management portal.
"We believe we can capitalize on Breakaway's infrastructure,
managed services and support staff to make our business intelligence
solutions easily available on a fixed subscription basis to our
customers," said Larry Scroggins, senior vice president, business
development, Sagent. "Simply stated, we needed more than a typical
ASP. We needed a partner that could provide application integration
and managed services to effectively deliver our business intelligence
software to customers in the mid-market."
"Sagent came to us looking for more than just hosting
capabilities," said Bill Loftus, senior vice president and chief
delivery officer, Breakaway Solutions. "Our ASP Enablement program
combines the managed services and infrastructure knowledge they need,
giving them a distinct advantage in the depth of their offerings for
both their current and future customer base."
The ASP Enablement services provided by Breakaway Solutions that
will be used by Sagent are:
|-- ||Analysis and recommendations on service level agreements hosting
architecture and other salient elements of the planned
|-- ||Design and implementation of new hosted solutions;
|-- ||Global hosting and 24x7 application support;
|-- ||Implementation support for ASP partners;
|-- ||Development of a customized infrastructure to include a full range
of hosting, security and managed services;
|-- ||Load testing, architecture optimization and tuning services to
ensure optimal hosting performance with clearly defined capacity
Sagent's suite of Business Intelligence solutions enables
companies to measurably impact their business by implementing highly
successful customer relationship and financial management initiatives.
Through Sagent's powerful enabling technologies, organizations can
easily and rapidly turn company data into relevant information that
can be used for effective decision-making, analysis and reporting.
Information can be extracted from multiple sources (internal and
external), optimized for decision support and delivered in a
customized format for Web-based or client applications. Even the most
complex analytic application can be developed in weeks, not months.
More than 1,500 companies have selected Sagent software to enhance
customer retention, cross-sell/up-sell, improve customer service,
increase efficiencies of marketing campaigns, streamline business
operations, analyze financials, and reduce costs. Customers include
AT&T, BP Amoco, Boeing Employees Credit Union, Bristol Meyers, British
Telecom, California State Automobile Association, Citibank, GPU
Energy, Johnson & Johnson (UK), Kemper National Insurance, Safeway and
Siemens. Sagent retains strategic relationships with partners such as
Advent, Commerce One, Compaq, EDS, IBM, Microsoft, and NEC. Sagent is
headquartered in Mountain View, California, and can be reached at
About Breakaway Solutions
Breakaway Solutions, Inc. (Nasdaq:BWAY), is the #1 Global Full
Service Provider (FSP) specializing in defining, creating and
operating sustainable digital businesses for Global 3000 collaborative
e-business enterprises through strategy, implementation and
application hosting services. Headquartered in Maynard, Mass.,
Breakaway Solutions has a network of regional offices and Internet
Solutions Centers in major cities across the United States and in
Europe, as well as 11 Application Hosting facilities in North America,
Europe, Asia and Australia. Breakaway Solutions can be reached at
978/461-7800 or at www.breakaway.com.
Except for the historical information contained in this
announcement, the matters discussed in this announcement are
"forward-looking statements" (as that term is used in the Private
Securities Litigation Reform Act of 1995) that involve risks and
uncertainties, including risks relating to the attractiveness of
Breakaway's Full Service Provider model to its current and prospective
customers, likely variations in quarterly revenues and operating
results, the ability to realize benefits from acquisitions and
strategic alliances, risks in conducting business outside the United
States, the adoption and acceptance of application hosting services by
growing enterprises, personnel and customer retention, ability to
raise additional capital, equity dilution, business change, product
acceptance and customer demand, variation in quarterly results,
competition, and growth management detailed from time-to-time in
Breakaway Solutions, Inc.'s filings with the Securities and Exchange
Commission. Breakaway Solutions, Inc. draws the reader's attention to
the factors described in its Quarterly Report on Form 10-Q for the
Period Ended Sept. 30, 2000 under the heading "Factors That May Affect
Future Results." Any such forward-looking statements speak only as of
the date such statements are made, and the company undertakes no
obligation to publicly release the results of any revision to these
forward-looking statements or otherwise update or supplement this
announcement or the risk factors contained in its filings with the
Securities and Exchange Commission.
Sagent is a registered trademark of Sagent Technology, Inc. All
other trademarks are the property of their respective owners.
CONTACT: Sagent, Clearwater, Fla.
Michael A. Piotrowski, 727/725-9727
Breakaway Solutions Inc.
Joanna Bolles, 978/823-1644
PAN Communications Inc.
Jennifer Meyer or Stephanie Beagan, 978/474-1900