Sagent Selects Breakaway Solutions to Provide Application Hosting and Managed Services for Sagent's Business Intelligence Software

    Alliance Streamlines Operational Costs, Increases Revenue and
    Profitability for Mid-Market Companies

    MAYNARD, Mass. & MOUNTAIN VIEW, Calif.--March 19, 2001--Breakaway Solutions, Inc. (Nasdaq:BWAY), the #1 Global Full Service Provider (FSP) of integrated strategy, implementation and application hosting solutions for Global 3000 collaborative e-businesses, and Sagent (Nasdaq:SGNT), a leading provider of Business Intelligence solutions, today announced that Breakaway Solutions will host Sagent's business intelligence software via its ASP Enablement model, as well as provide managed services and security.
    Through this relationship, small and medium businesses can use Sagent's powerful enterprise-level business intelligence software to access, analyze, interact and generate reports using valuable business data, without the normal overhead costs to implement and maintain a business intelligence system.
    Breakaway Solutions' fixed subscription price model will enable Sagent's mid-market customers to access valuable business information and act quickly on that data through sophisticated analyses. Customers can then efficiently make the appropriate business decisions in response to market changes, competitive pressures, and shifting economic conditions, giving them a strong competitive advantage. This is anticipated to result in streamlined operational costs, increased revenue and profitability for mid-market companies.
    Breakaway Solutions plans to leverage Sagent's business intelligence solutions in future FSP implementations and deploy Sagent's business intelligence solutions internally to consolidate disparate data sources within one enterprise management portal.
    "We believe we can capitalize on Breakaway's infrastructure, managed services and support staff to make our business intelligence solutions easily available on a fixed subscription basis to our customers," said Larry Scroggins, senior vice president, business development, Sagent. "Simply stated, we needed more than a typical ASP. We needed a partner that could provide application integration and managed services to effectively deliver our business intelligence software to customers in the mid-market."
    "Sagent came to us looking for more than just hosting capabilities," said Bill Loftus, senior vice president and chief delivery officer, Breakaway Solutions. "Our ASP Enablement program combines the managed services and infrastructure knowledge they need, giving them a distinct advantage in the depth of their offerings for both their current and future customer base."
    The ASP Enablement services provided by Breakaway Solutions that will be used by Sagent are:

-- Analysis and recommendations on service level agreements hosting architecture and other salient elements of the planned subscription services;
-- Design and implementation of new hosted solutions;
-- Global hosting and 24x7 application support;
-- Implementation support for ASP partners;
-- Development of a customized infrastructure to include a full range of hosting, security and managed services;
-- Load testing, architecture optimization and tuning services to ensure optimal hosting performance with clearly defined capacity metrics.
About Sagent
    Sagent's suite of Business Intelligence solutions enables companies to measurably impact their business by implementing highly successful customer relationship and financial management initiatives. Through Sagent's powerful enabling technologies, organizations can easily and rapidly turn company data into relevant information that can be used for effective decision-making, analysis and reporting. Information can be extracted from multiple sources (internal and external), optimized for decision support and delivered in a customized format for Web-based or client applications. Even the most complex analytic application can be developed in weeks, not months.
    More than 1,500 companies have selected Sagent software to enhance customer retention, cross-sell/up-sell, improve customer service, increase efficiencies of marketing campaigns, streamline business operations, analyze financials, and reduce costs. Customers include AT&T, BP Amoco, Boeing Employees Credit Union, Bristol Meyers, British Telecom, California State Automobile Association, Citibank, GPU Energy, Johnson & Johnson (UK), Kemper National Insurance, Safeway and Siemens. Sagent retains strategic relationships with partners such as Advent, Commerce One, Compaq, EDS, IBM, Microsoft, and NEC. Sagent is headquartered in Mountain View, California, and can be reached at

About Breakaway Solutions
    Breakaway Solutions, Inc. (Nasdaq:BWAY), is the #1 Global Full Service Provider (FSP) specializing in defining, creating and operating sustainable digital businesses for Global 3000 collaborative e-business enterprises through strategy, implementation and application hosting services. Headquartered in Maynard, Mass., Breakaway Solutions has a network of regional offices and Internet Solutions Centers in major cities across the United States and in Europe, as well as 11 Application Hosting facilities in North America, Europe, Asia and Australia. Breakaway Solutions can be reached at 978/461-7800 or at

    Except for the historical information contained in this announcement, the matters discussed in this announcement are "forward-looking statements" (as that term is used in the Private Securities Litigation Reform Act of 1995) that involve risks and uncertainties, including risks relating to the attractiveness of Breakaway's Full Service Provider model to its current and prospective customers, likely variations in quarterly revenues and operating results, the ability to realize benefits from acquisitions and strategic alliances, risks in conducting business outside the United States, the adoption and acceptance of application hosting services by growing enterprises, personnel and customer retention, ability to raise additional capital, equity dilution, business change, product acceptance and customer demand, variation in quarterly results, competition, and growth management detailed from time-to-time in Breakaway Solutions, Inc.'s filings with the Securities and Exchange Commission. Breakaway Solutions, Inc. draws the reader's attention to the factors described in its Quarterly Report on Form 10-Q for the Period Ended Sept. 30, 2000 under the heading "Factors That May Affect Future Results." Any such forward-looking statements speak only as of the date such statements are made, and the company undertakes no obligation to publicly release the results of any revision to these forward-looking statements or otherwise update or supplement this announcement or the risk factors contained in its filings with the Securities and Exchange Commission.

    Sagent is a registered trademark of Sagent Technology, Inc. All other trademarks are the property of their respective owners.


    CONTACT:  Sagent, Clearwater, Fla.        
              Michael A. Piotrowski, 727/725-9727           
              Breakaway Solutions Inc.
              Joanna Bolles, 978/823-1644                      
              PAN Communications Inc.
              Jennifer Meyer or Stephanie Beagan, 978/474-1900