New Orleans, LA; INTERLOG 2001, Booth 6; June 19, 2001 -- Servigistics, Inc., a leading provider of service supply chain solutions, today announced that Cray Inc., the global market leader in high-end supercomputers, has selected Servigistics’ parts planning and forecasting software to help plan and manage field service parts. Cray will use Servigistics PartsPlan to forecast service parts for new and existing product lines. Cray will also use PartsPlan to plan and manage service parts inventory for NEC’s vector supercomputer products, which it will be exclusively selling and servicing throughout North America. Cray expects PartsPlan to increase service levels and improve customer satisfaction throughout the world.

Cray’s customers include many of the world’s leading automotive, aerospace, petroleum, and chemical/pharmaceutical companies. In addition, weather forecasting and global climate research centers, major academic research centers, and government agencies in the U.S. and abroad also use Cray supercomputers. Although the majority of Cray’s customers are located in the U.S., the company needs to stock parts for customers around the world. "Maintaining a well balanced inventory of parts is not only essential for keeping our customers happy but also necessary for minimizing inventory expense," commented Gerald Loe, vice president of worldwide service at Cray. "In addition to optimizing field inventory, we are also very interested in tracking the return of repairable modules and eliminating unnecessary repair costs wherever possible," he added.

Before selecting Servigistics, Cray carefully evaluated PartsPlan to ensure that it met all of their functional requirements. "We have the perfect solution for handling Cray’s unique needs. Completely Web-based, PartsPlan is designed to optimize field inventory and track the reverse flow of repairable parts," commented Mike Landry, president and CEO of Servigistics. "Also, we were able to clearly demonstrate that we could deliver a robust system that met all of their criteria," concluded Landry.

"We expect implementation, which involves integration with an existing inventory system, to be completed quickly, with the solution being made available to our planners in September," commented Roger Dagitz, director of central service operations at Cray. "Future efforts will involve integrating PartsPlan with a new CRM/ERP system when it becomes available," he added.

Cray Inc. designs, builds and sells high-performance MPP, vector processor and general-purpose parallel computer systems. The company has leading edge technology, multiple product platforms, nearly 900 employees, a worldwide installed base of supercomputer systems, major manufacturing and service capabilities and extensive global customer relationships. Cray believes its Multithreaded Architecture and Cray T3E™, Cray SuperCluster and Cray SV2 systems together represent the future of supercomputing. For more information about Cray, visit http://www.cray.com.

Headquartered in Marietta, Georgia, Servigistics provides the only Web-based service parts planning and forecasting solution available today. Designed for complete flexibility, the software accommodates changing business requirements and enables planning for any service organization -- from the central warehouse to trunk stocking locations. Servigistics delivers the fastest return on investment and lowest cost of ownership while providing instant worldwide visibility for the entire service parts supply chain. The company has formal relationships with leading CRM vendors, including Siebel Systems, PeopleSoft, Nortel Networks, Metrix, and Astea. Customers include Auspex Systems, Axcelis Technologies, CNT, EMC, Riverstone Networks, and Subaru of New England. Contact Servigistics at 770-565-2340, via e-mail at info@servigistics.com, or on the Web at www.servigistics.com.

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For more information please contact:

Stephanie Williams

Director of Marketing, Servigistics

(770) 565-2340, x.225

swilliams@servigistics.com

Steve Conway

Corporate Communications, Cray Inc.

651-605-8942

Conways@cray.com

Clare Moulton

Moulton Communications

(603) 882-2135

clare@mcmcorp.tiac.net