With the addition of enterprise Web reporting and information delivery from Crystal Enterprise to its market-leading PRM solutions, ChannelWave extends its Web-based reporting capabilities and provides customers with a full range of decision support tools, from queries to operational reporting to sophisticated enterprise analytics. As a result, organizations can gain real-time visibility into channel recruitment, planning and sales forecasting and clearly measure the return on investment (ROI) of marketing campaigns. This visibility enables users to make informed business decisions based on enhanced insight into partner sales performance and channel profitability.

"ChannelWave is committed to providing enterprises with the highest level of visibility into their channel operations and across their entire business. By adding Crystal Enterprise to our existing reporting and analytic functionality, we provide our customers with advanced tools to leverage business intelligence more effectively, increase the return on investment from marketing campaigns, improve forecasting and drive channel sales revenues," said Drew Williams, vice president of marketing, ChannelWave.

Crystal Enterprise provides a complete, Web-based suite of reporting, analysis and information delivery. Built upon a highly scalable, cross-platform framework, Crystal Enterprise enables secure, efficient delivery of actionable information to employees, customers and suppliers via the Web from virtually any data source or application and scales to thousands of users across the organization. Through this OEM agreement, ChannelWave's customers and their partners can create and share secure, dynamic reports via their Web browser, without requiring additional development resources. Crystal Enterprise is designed for seamless integration with intranets, extranets and corporate portals, and provides a proven, flexible solution for increasing the value of corporate data investments.

"This alliance with ChannelWave is important to Crystal Decisions as we extend our reporting and information delivery capabilities into enterprise applications in collaborative environments that extend across multiple channels," said Wyatt Mullin, director of business development and OEM, Crystal Decisions. "ChannelWave's customers and their partners can access, analyze and take action on mission-critical business information and gain a clear, competitive advantage."

ChannelWave 5, the first, complete system for optimizing the performance of indirect channels and business partnerships, extends the capabilities of traditional PRM software to support the entire lifecycle of channel pre-sales, sales and post-sales activities. With its flexible, Java-based platform and many-to-many architecture, ChannelWave provides rapid deployment and seamless integration with existing enterprise applications, and supports increasingly complex and collaborative relationships among multiple vendors, partners and customers. As a result, organizations can achieve faster ROI and a lower cost of ownership by dramatically reducing costs and increasing channel sales revenues.

About Crystal Decisions

Crystal Decisions, formerly Seagate Software, is a privately held Seagate company owned by a group of investors that include Silver Lake Partners and Texas Pacific Group. Crystal Decisions is an information infrastructure company, which provides award-winning reporting, analysis, and information delivery solutions. The company's world-class products are used by millions of customers in thousands of companies worldwide and include, Crystal Analysis, Crystal Enterprise, Crystal Reports and Holos. Crystal Decisions can be found on the Web at www.crystaldecisions.com.

About ChannelWave

ChannelWave Software, Inc. helps enterprises gain a competitive advantage by optimizing the performance of indirect sales channels and business partnerships. ChannelWave's open, Java-based platform and comprehensive application suite enables complex and collaborative partnerships by improving the effectiveness of indirect pre-sales, sales and post-sales activities. With customers including AT&T, BEA, Cable & Wireless, Hewlett-Packard, Motorola, Nortel Networks, PTC and Qwest, ChannelWave's solutions deliver fast ROI through dramatic cost savings, increased channel sales revenues and enhanced customer satisfaction. ChannelWave is privately held, with lead investors such as Mobius Venture Capital, ABS Capital Partners, Lazard Technology Partners and Ironside Ventures. The company is headquartered in Cambridge, MA and has offices in Toronto and San Jose. More information is available by calling (800) 862-5596 or visiting www.channelwave.com.

ChannelWave is a registered trademark of ChannelWave Software, Inc. Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis and Holos are either a trademark or registered trademark of Crystal Decisions Inc. in the U.S. and/or any other countries. All other logos, company and product names may be trademarks or registered trademarks of their respective owners.

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    CONTACT: ChannelWave Software, Inc.
             John Gill
             (617) 995-0324
             jgill@channelwave.com
                or
             Ruder Finn
             Lauren Stein
             415-541-0750
             steinl@ruderfinn.com

 
Source: ChannelWave Software, Inc.