Brio Software Announces Brio Metrics Builder 7

Brio Defines Next-Generation Business Intelligence as the Industry's First Metrics System for Business Performance Management

SANTA CLARA, Calif., May 20, 2002 -- Brio Software (Nasdaq: BRIO), a leading provider of business intelligence tools, today announced the immediate availability of Brio Metrics Builder™ 7, Brio's enterprise metrics system for performance management and corporate alignment. Brio Metrics Builder is a new technology that extends the capabilities of the Brio Performance Suite™ to include an environment for developing and delivering cascaded business metrics that enable real-time strategic decision-making for improved business performance.

"Toyota Motor Sales has been a Brio customer for a number of years. As an extension of our current Brio deployment, we believe Brio Metrics Builder will be an invaluable tool to help organizations like ours quickly identify potential performance problems and take immediate action to fix them," stated Mike Burkes, data access manager, Toyota Motor Sales, USA. "In addition to providing users with critical business metrics created from information located within various departments throughout a company, Brio Metrics Builder can distribute those metrics via easy-to-use dashboards and enable users to address their business issues themselves."

Powerful Metrics Deliver Immediate, Actionable Insight
In today's increasingly competitive business environment, organizations are implementing a variety of operational information systems to increase functional efficiencies, including ERP (enterprise resource planning), CRM (customer relationship management) and SCM (supply chain management). With Brio Metrics Builder, data from these operational and other legacy information systems is combined with centralized metrics created from business processes to provide an interactive, cascaded metrics analysis environment in which business users can assess and improve the performance of their businesses on a daily basis. By spanning multiple business functions, executives, business line managers, analysts and individual contributors throughout an organization can quickly identify problems or opportunities against business plans, drill to root-causes, and take corrective or proactive action. Because metrics are centralized and distributed based on roles within the organization, visibility into corporate performance is aligned across all organizational levels.

New Performance and Security Features
Brio Metrics Builder complements any business intelligence deployment, including those offered by Business Objects™ and Cognos®, by providing an environment for ongoing measurement and comparison. Where a single query can provide a snapshot of a particular activity, Brio Metrics Builder provides continued trending, which is crucial for establishing and evaluating ongoing business strategies. Easy-to-use, personalized dashboards enable all levels of the organization to receive metrics through drillable charts, graphs and reports specific to individual needs.

Brio Metrics Builder features powerful role-based security, including hierarchy, column and time functions, which enables state-of-the-art access and delivery of personalized business information. Furthermore, with secure HTTP support for deployments beyond the corporate firewall, enterprises have the ability to open the business performance value chain to suppliers and customers.

"As business conditions and strategies change, Brio Metrics Builder enables enterprises to create and view a series of actionable metrics that measure and monitor a company's performance," stated Brian Gentile, executive vice president, chief marketing officer, Brio Software. "Providing users with a secure and scalable environment for managing the progress of the business, Brio is further reinforcing its strong commitment to providing enterprise customers with a complete business intelligence solution."

Brio Metrics Builder is available immediately through Brio sales and exclusive Brio resellers.

About Brio Software
Brio Software is the leading provider of next-generation business intelligence tools that help Global 3000 companies achieve breakthrough business performance. Widely recognized as one of the easiest-to-use and deploy solutions in the industry, the Brio Performance Suite™ expands business intelligence beyond advanced query and analysis technologies to include powerful information delivery through enterprise-class reporting and personalized performance dashboards. Used by nearly 75 percent of the Fortune 100, Brio products empower individuals, workgroups and executives in an organization to turn enterprise information into actionable insight, so superior decisions and business performance result. Founded in 1989, and headquartered in Santa Clara, CA, Brio products and services can be found around the globe at www.brio.com.

Brio Intelligence, Brio Portal, Brio Reports, Brio Performance Suite and Brio Metrics Builder are trademarks of Brio Software.

The statements in this press release regarding Brio Metrics Builder 7 are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. Such statements are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated. Such risks and uncertainties include, but are not limited to, changes in business strategy, quality and integrity of data inside the Brio applications, limited resources for product installation and integration of the Brio Software applications or specific software versions at customer sites, as well as Brio's future product direction and general economic conditions. For a more complete discussion of risk factors that could affect Brio's current and future operating results, see the discussions in Brio's reports filed with the SEC from time to time, including but not limited to Brio's Amended Annual Report on Form 10-K for the year ended March 31, 2001 filed with the SEC on July 24, 2001 and Brio's Quarterly Reports on Form 10-Q for the quarter ended June 30, 2001 filed with the SEC on August 14, 2001, for the quarter ended September 30, 2001 filed with the SEC on November 14, 2001, and for the quarter ended December 31, 2001 filed with the SEC on February 14, 2002.