Intraspect Software Introduces Revolutionary C-mail Capabilities With New 5.5 Release

New Intraspect C-mail Services Extends the Power of Intraspect Collaboration and Knowledge Management Solutions

BRISBANE, Calif. - May 20, 2002 - Intraspect Software, Inc., the leading provider of inter-enterprise solutions for collaborative business processes, today announced Intraspect C-mail Services (C-mail) as part of its latest Intraspect 5.5 product release. With C-mail's patent pending technology, Intraspect offers a new level of collaboration, allowing users to interact with Intraspect solutions using the most common communication method in business today, e-mail. C-mail offers unmatched quality and power in leveraging e-mail capabilities, extending Intraspect's best-of-breed collaborative business process capabilities into the hands of e-mail users. Intraspect 5.5 also provides architectural enhancements for large scale inter-enterprise deployments.

"A complete collaboration solution needs to encompass e-mail as a means of communication and interaction in order to effectively link workers to critical business processes between enterprises," said Simon Hayward, vice president and research director at Gartner Group. "With the proliferation of e-mail enabled mobile and wireless devices, there is an increasing advantage in exploiting such a common technology to address both team collaboration support and knowledge management."

Intraspect C-mail Services for Collaborative Business Processes
Intraspect C-mail Services builds upon Intraspect's existing strength in making e-mail pervasive throughout the collaboration process. Offered with Intraspect 5.5, C-mail enables powerful anywhere, anytime collaboration, allowing users to truly "live in e-mail" while collaborating in secure, shared workspaces to drive business processes. C-mail features include direct search and retrieval, as well as the ability to access, update, and "check in/out" documents - all without leaving e-mail. These new features are offered in addition to the e-mail capabilities already built into Intraspect solutions, including the ability to send "tell people" notifications, contribute documents to personal folders, and set up, capture and store discussion threads. Intraspect C-mail Services includes authentication and authorization features that enable secure e-mail transactions and supports all existing e-mail clients without requiring any additional software download.

"With a large percentage of our workforce dedicated to working primarily in e-mail, it is absolutely the killer app for us. Intraspect has helped us streamline our work processes, harness knowledge, share best practice methods, and ultimately deliver unprecedented value to clients," said Ted Graham of Hill and Knowlton. "By extending the features of Intraspect into the hands of users who prefer, or rely strictly on e-mail, our internal and client-facing teams can be more effective in managing strategic accounts, using a tool they are already familiar with. User adoption is a non-issue, and ROI is almost guaranteed."

Empowering the Mobile Worker
According to a recent Meta Group report, within 5 years 5-10% of the workforce will have email enabled wireless devices. C-mail provides a comprehensive new level of collaboration support for the mobile worker. Using the latest platforms such as RIM Blackberry, Compaq iPaq, Handspring Treo, and Sony Clie, remote workers can initiate and stay connected to critical business processes, gain direct access to corporate IP, and discover and route corporate knowledge assets to customers and partners directly from wireless devices. Business users can:

Initiate searches and view results from a remote device
Forward documents, discussions, web pages or other forms of electronic information to customers and partners
Reduce process latency by receiving notifications and "tell people" notices to distribute information.

"With C-mail and Intraspect 5.5, we are delivering the most user-friendly and powerful collaborative solution available. We enable users to be more productive and efficient using a tool that they use everyday, email," said Jim Pflaging, president and CEO of Intraspect. "By leveraging existing email infrastructure and devices already in use, C-mail extends the power of our solutions across all boundaries. Intraspect 5.5 combines the essential pillars necessary for enterprises to successfully collaborate across platforms - e-mail integration, robust search, and unmatched scalability."

Architectural Enhancements for Inter-enterprise Deployments
Intraspect 5.5 builds upon Intraspect's industry leadership in search and query to provide better knowledge management capabilities for large-scale deployments. The search architecture in 5.5 provides increased capacity for millions of documents, scales for searches under heavy loads, indexes a greater number of document types including Office XP and Star Office, and upcoming support for multi-lingual repositories and documents. Knowledge agents created by end users provide pro-active email notification of new information to wired or wireless devices.

Intraspect 5.5 supports enterprise standard platforms including Windows 2000 and Solaris operating systems and Oracle and SQL Server databases, offering unprecedented scalability and communication-centric collaboration to enterprises of any size. Supporting multiple three-tier platform combinations provides flexible and secure configurations for extranet deployments.

Pricing and Availability
Intraspect 5.5 and Intraspect C-mail Services will be available in June 2002, starting at $650 per seat. A C-mail development environment will be available in Q3 and packaged C-mail modules in conjunction with partners will be rolled out in Q4.

About Intraspect Software
Intraspect Software is the leader in inter-enterprise solutions to enhance collaborative business processes. Module-based applications are tightly integrated into email, combining the best of enterprise collaboration and knowledge management technologies. Intraspect solutions enable employees, customers, suppliers, and partners to collaborate across the lifecycle of managing strategic accounts to improve business productivity, increase customer loyalty and enhance profitability of existing customer relationships.

Customers achieving a strong return on investment with Intraspect include Barclay's Global Investors, Cadence Design Systems, Hill & Knowlton, J.P. Morgan Chase, Ogilvy and Mather, Omnicom/Rapp Collins Worldwide, SBC, Siemens, Young and Rubicam and WPP Group. Intraspect also partners with industry leaders such as Artemis, BEA, Dimension Data, Epicentric, KPMG Consulting, Onyx, Oracle, PwC, SAP and Sun to deploy customized c-business (SM) applications. For more information visit www.intraspect.com.