Case Studies and Keynotes Announced For DCI's Creating the Real-Time Enterprise Conference this December

ANDOVER, Mass., Oct. 9, 2002--

      Real-time technology gives organizations the competitive advantage by reducing lead times and
  improving efficiency and responsiveness to customer demands resulting in greater customer satisfaction,
  improved customer loyalty and retention and ultimately, and most importantly, development of long-term
  profitability and greater ROI. To address the critical need for enterprises to evolve into a real-time
  environment, DCI has launched an exclusive event --- Creating the Real-Time Enterprise scheduled this
  December in San Francisco. This event is focused on the needs of senior-level business and IT
  executives and will deliver the latest information on achieving a real-time enterprise, along with the
  opportunity to network with executive peers.
      This ground-breaking event will feature keynote addresses from today's leading industry visionaries
  including Barton Goldenberg, President, ISM, Inc. and Author of CRM Automation and Creating the
  Real-Time Enterprise, Thomas M. Siebel, Chairman & CEO, Siebel Systems, Inc., Janice Chaffin,
  Senior Vice President, Hewlett-Packard, Vinod Khosla, General Partner, Kleiner Perkins Caufield &
  Byers, Vivek Ranadive, Chairman & CEO, TIBCO Software, Inc., Sandra Stanar-Johnson, Chief,
  Customer Gateway, National Security Agency and Val Sribar, Co-Research Director & Senior Vice
  President, META Group.
      In addition, Creating the Real-Time Enterprise will highlight case studies from some of today's most
  successful organizations. Attendees will join Todd Bloom, Senior Vice President, General Motors
  Commercial Truck Division (GMITC) as he provides insight as to how GMITC has been able to
  prepare for the new age of one-to-one personalization and data gathering in real-time. He'll also discuss
  how data, software and technology helped solve a huge dilemma for GMITC.
      Bob Dutile, Executive Vice President, Enterprise Architecture, KeyCorp will provide an in-depth look
  at the pre-existing environment at KeyCorp and the critical techniques and technologies used to provide
  information to clients when they need it. Participants will gain insight into how to address practical
  issues, lessons learned, current challenges and next steps. In addition, John Trustman, Chief Technology
  Officer, deNovis Inc. and former CIO of Aetna Healthplans will describe the efforts to leapfrog
  healthcare administration from a batch process with a 30-90 day cycle time to a real-time, interactive
  operation and the attendant benefits in cost, quality and accuracy.
      Participants can also join Tilman Knapp, DaimlerChrysler and John Van Decker, Senior Program
  Director, META Group as they breakdown the challenges DaimlerChrysler faced in its decision to
  streamline its procurement procedures to establish a globally consistent process. Also, Mike Hill,
  Director of Supply Chain & Customer Logistics, Tyco Adhesives will provide a crystal clear view of the
  business issues, points of pain and "hard dollar" benefits expected when selecting and implementing a
  real-time data capture solution with full integration to an ERP system.
      Through this revolutionary event business leaders and technology executives worldwide will enhance
  their knowledge and reap the rewards of creating a real-time enterprise by networking with the most
  prestigious industry analysts, consultants, gurus and visionaries and by discussing real-time initiatives
  with leading solution providers.
      For more information on attending or exhibiting at DCI's Creating the Real-Time Enterprise in San
  Francisco, CA - December 10 - 12, 2002, contact For information, or call 978-470-3880.


               Craig Gould, 978/470-3870