Hyperion Enables ChartOne to Move From Spreadsheet Management to Customer Management
ChartOne No Longer Needs to Consolidate 1,400 Spreadsheets for Budget Analysis
SUNNYVALE, Calif., Oct. 14, 2002 -- ChartOne(TM), the industry leader in patient chart management, is using Hyperion (Nasdaq: HYSL) business performance management solutions to simplify its budgeting and analysis processes, enabling them to allocate more resources to customer service. The solution provides ChartOne managers with collaborative, integrated, event-based planning processes, improving their department and enterprise-wide financial planning.
"We had budgets on spreadsheets for each and every hospital, rolled out to the area, then rolled to districts, regions and zones," said George Abatjoglou, CFO for ChartOne. "For area managers in charge of our hospital and physician clinic customers, the budgeting process was painful with multiple spreadsheets. Now Hyperion's business performance management solutions give area managers the means to run their own departments more efficiently and provide the best service to customers, instead of focusing energy on how to run a spreadsheet."
Abatjoglou said Hyperion business performance management helps ChartOne automate its budgeting process. For example, before using the solution, he had to individually e-mail messages with information on each target reach and what they should be spending. Now, the process is automated with a detailed breakdown of each target.
"ChartOne demonstrates how Hyperion business performance management streamlines budgeting processes across the board, empowering managers to directly impact the organization's bottom line," said Nazhin Zarghamee, chief marketing officer for Hyperion. "With access to accurate, updated information and analysis, managers can identify opportunities for efficiencies, business growth, as well as service level improvements."
Abatjoglou said this brings their customer service to a higher level. "With the Hyperion business performance management solution, area managers can run reports that pull from different data sources, including costs per copy, travel expenses, depreciation expenses, etc.," he said. "They get all the information they need to get the full picture of the healthcare organizations in their regions so they can troubleshoot any problems and give them the level of service that is needed."
ChartOne offers healthcare organizations a complete range of patient chart management solutions that combine professional services with best-of-breed technologies to meet both short-term and long-term patient chart needs. ChartOne solutions free healthcare organizations to focus on their core competency: patient care, not paper care. With a nationwide staff of expertly trained HIM professionals and more than two decades of experience, ChartOne delivers services to over 1,300 healthcare organizations throughout the United States.
Hyperion, the global leader in business performance management software, creates solutions that help companies measure performance and drive profitability. Hyperion's Business Performance Management Suite of packaged and tailored applications and its open, integrating business performance management platform, Hyperion Essbase XTD, enable companies to set goals, model and plan performance, monitor and report key results, analyze underlying business drivers and anticipate future performance of core business activities. Hyperion products are used by more than 6,000 customers around the world to enable financial, organizational, customer relationship, supply chain and channel performance management. Hyperion has a network of over 330 partners to provide innovative and specialized business performance management solutions and services.
Headquartered in Sunnyvale, California, Hyperion generated annual revenues of $492 million in fiscal 2002. The company employs more than 2,200 people in 20 countries and is represented in 16 additional countries through distributor relationships. Hyperion is traded under the Nasdaq symbol HYSL. For more information, please visit http://www.hyperion.com, http://www.hyperion.com/contactus or call 800-286-8000 (U.S. only).
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Statements in this press release other than statements of historical fact are forward-looking statements, including, but not limited to, statements concerning the potential success of anticipated product features, the anticipated product offerings and the potential market opportunities for business performance management software. Such statements constitute anticipated outcomes and do not assure results. Actual results may differ materially from those anticipated by the forward-looking statements due to a variety of factors, including, but not limited to the company's ability to retain and attract key employees, the successful and timely development of new products, the impact of competitive products and pricing, customer demand, and technological shifts. For a more detailed discussion of factors that could affect the company's performance and cause actual results to differ materially from those anticipated in the forward-looking statements, interested parties should review the company's filings with the Securities and Exchange Commission, including the Report on Form 10-K filed on September 25, 2002. The company does not undertake an obligation to update its forward-looking statements to reflect future events or circumstances.
NOTE: Hyperion and Essbase are registered trademarks and Hyperion Solutions is a trademark of Hyperion Solutions Corporation. All other trademarks and company names mentioned are the property of their respective owners.
SOURCE Hyperion Solutions Corporation
Web Site: http://www.hyperion.com