Infowave Announces New Wireless E-Mail And Calendar Software; An Easy-to-Use Messaging Solution for Companies with Mobile Employees

VANCOUVER, British Columbia, Sept. 6, 2002 -- Infowave Software (TSX:IW.TO), a global provider of wireless software for mobile professionals, corporations and network operators announced today the launch of Infowave Mobile Messaging, a server based wireless software solution that enables mobile employees to instantly access their corporate e-mail and calendar using any Pocket PC or Palm(TM) device from anywhere. The solution offers mobile access to Microsoft(R) Exchange and allows users to send and receive e-mail and schedule appointments just as if they were sitting at their desk.
    "Until now, companies had no elegant solution for providing wireless email capabilities to their employees with personal digital assistants (PDAs) and mobile devices. They were instead forced to settle for proprietary solutions such as 2-way pager technology," said Bill Tam, Infowave's Executive Vice-President, Sales and Marketing. "Infowave Mobile Messaging eliminates the impediment of limited device support by offering customers a wireless solution that supports a wide range of Pocket PC and Palm devices, including PDAs and integrated mobile phone/PDAs. While other wireless vendors force customers to purchase their proprietary device, Infowave Mobile Messaging offers companies the opportunity to capitalize on the devices that employees have already purchased or plan to purchase."
    "We have been looking for mobile messaging both for Pocket PC and Palm devices," said Alan Abramson, Senior Vice President & Chief Information Officer of HealthPartners, Inc. "We became very interested in testing the new Infowave software which could provide solutions and answers for some of us at HealthPartners."
    "With Infowave Mobile Messaging, our evaluation demonstrates that mobile employees will have instant access to their e-mail from anywhere using their already familiar Pocket PC or Palm device," said Joe Whatley, Manager, Infrastructure Applications Services at HealthPartners. "The ability to send and receive e-mail attachments will undoubtedly allow them to be more productive while they are away from the office."

    Always on Messaging for Microsoft Exchange Made Simple for IT

    Infowave Mobile Messaging is designed to provide always on e-mail functionality from a broad-range of Pocket PC and Palm devices on virtually any wireless network. The software is easy to install and is developed with both the mobile user and the IT manager in mind.
    "Our firm needed a wireless solution that allowed our staff to synchronize their calendar, and e-mail. In the end, Infowave Mobile Messaging was the solution that stood out as the obvious choice for our mobile requirements," said Charles Briguglio, Systems Engineer at Wildman Harrold. "Now that our mobile employees have wireless access to their email and calendar, they are more productive while they're away from the office."

    A Broad Range of Features

    Infowave Mobile Messaging offers a broad range of features including:

    Instant and intuitive access to e-mail and calendar. Users can receive, send or forward e-mail and manage appointments from their corporate Microsoft Exchange server. The intuitive client application allows users to get up and running with no training required.

    Support for e-mail attachments.

    Users can receive, open and modify any attached file on their Pocket PC device. On Palm devices, users can forward attachments to an Internet fax service for immediate review.

    User profile management.

    Users have the flexibility to create message filters, establish message priority, receive meeting requests and configure message truncation on their device.

    High security.

    Infowave Mobile Messaging takes advantage of the latest in security technology including end-to-end encryption using AES cryptography. The solution works behind the company's secure firewall and integrates with existing NT/Win2000 authentication.

    Ease of installation and maintenance.

    The automated installation tool allows IT managers to quickly install the software and be up and running in no time. Infowave Mobile Messaging provides a simple administration console for control and support of the server software that makes it easy to add and change users.
    Scalability from mobile workgroups to large companies. The solution is designed to scale to a company's requirements, whether it is ten mobile users or thousands, and is able to support multiple Microsoft(R) Exchange servers regardless of location.

           Support for a broad range of devices and networks:

           Palm(TM) PDAs Supported:

           Most devices using Palm OS 3.5 or greater, including:

Handspring Visor
Handspring Treo
Kyocera Smartphone
Palm Vx
Palm m500/505/515
Samsung SPH-i300

Palm(TM) Operating Systems Supported:
Palm OS 3.5x, 4.x, 5.x

Wireless Networks Supported:

           Pocket PC PDAs Supported: Most Pocket PC 2002 devices, including:

HP iPAQ 3600/3700/3800/3900 series
HP Jornada 56x/928 series

Pocket PC Operating Systems Supported:
Pocket PC 2002
Pocket PC 2002 Phone Edition

Wireless Networks Supported:

    Complete Wireless Solution Offering

    The addition of Infowave Mobile Messaging completes Infowave's wireless software solution offerings for mobile professionals, corporations and network operators.
    Infowave is uniquely capable of fully servicing all key market segments for business-oriented wireless solutions.

    Worldwide PDA Shipments

    The latest market research on worldwide PDA shipments from Telecom Trends International indicates that 75% of all PDA shipments in 2001 were based on Pocket PC and Palm operating systems.
    "The market for wireless PDAs is exploding, with wireless PDAs rapidly approaching half of the total PDA shipments", said Naqi A. Jaffery, President, Telecom Trends International ( "From 2003 onwards, wireless PDAs will constitute the majority of PDA shipments. Those devices that are operating system or network centric will have little chance of success," Jaffery said. "The fact that Infowave Mobile Messaging is operating system and network agnostic reduces customer risk, and should spur widespread adoption."

    About Infowave Mobile Messaging

    Infowave Mobile Messaging is a complete, flexible, secure messaging platform designed for companies looking to wirelessly enable their mobile employees. Infowave Mobile Messaging fits directly into a company's computing environment and takes advantage of the existing messaging systems already in place. Users have instant access to Microsoft Exchange to wirelessly access their corporate e-mail and calendar from anywhere.
    A free 14-day trial is available to download from Infowave's web site at

    About HealthPartners

    HealthPartners is a family of nonprofit Minnesota health care organizations focused on improving the health of its members, its patients and the community. HealthPartners is consumer-governed. HealthPartners and its related organizations provide health care services, insurance and HMO coverage to more than 670,000 members. More than 9,800 employees staff the various HealthPartners organizations. The HealthPartners ( family includes the HealthPartners Medical Group and Clinics, RiverWay Clinics and North Suburban clinics, HealthPartners Central Minnesota Clinics, HealthPartners Dental Group and Clinics, Regions Hospital, Regions Hospital Foundation, HealthPartners Research Foundation, HealthPartners Institute for Medical Education, and Group Health Plan, Inc.

    About Wildman Harrold.

    Wildman Harrold is a full-service law firm with over 200 attorneys and a broad national and international practice. It is the 11th largest law firm in Chicago and maintains additional offices in Lisle Illinois and London England. For more information, visit

    About Telecom Trends International

    Telecom Trends International (TTI) is a consulting and market research company that offers expert advice on emerging telecommunications developments. TTI conducts leading-edge research on trends and developments in the telecommunications marketplace, and disseminates that research through published reports, custom projects, briefings, and advisory services. The company performs market analysis, technology assessment, strategic planning and due diligence. TTI focuses on three core areas: wireless networks, wireline networks and the Internet. For more information on TTI, visit

    About Infowave Software

    Infowave (TSX:IW) builds innovative wireless business solutions for mobile professionals, corporations and network operators that connect people to the critical information they need to be more productive and competitive. The Infowave Wireless Business Engine and its suite of application connectors provide companies with a single wireless software platform for fast, secure and reliable wireless access to e-mail and collaboration applications, Web-based applications, the Internet, corporate intranets and legacy and client/server applications. Infowave Mobile Messaging provides workgroups and companies wireless access to their e-mail and calendar from anywhere using a Pocket PC or Palm handheld device. Symmetry(TM) Pro provides individuals with a fast, convenient, easy-to-install solution for wireless corporate e-mail on Pocket PC and Palm powered devices. Infowave's solutions are designed to work on most carrier networks today, including GPRS, 1xRTT, GSM, CDPD, CDMA and across the full spectrum of wireless computing devices from laptop computers to web-enabled mobile phones and PDAs to the newest generation of integrated voice/data handheld devices. For more information, please visit

    Forward-Looking Statement

    This press release contains statements that constitute "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements, to differ materially from the anticipated results, performance or achievements expressed or implied by such forward-looking statements. Forward-looking statements in this release include a number of risks, uncertainties and other factors, such as the need to develop, integrate and deploy applications to meet our customer's requirements, the possibility of development or deployment difficulties or delays, the dependence on our customer's satisfaction with Infowave's software, its continued commitment to the deployment of the solution, the risks involved in developing software solutions and integrating them with third-party software and services and the other risks and uncertainties described in our Form 10-K filed with the United States Securities and Exchange Commission. We disclaim any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.


    CONTACT: Infowave Software, Inc.
             Corinna Bates, 604/473-3695

    SOURCE: Infowave Software, Inc.
BW2559  SEP 06,2002       22:28 PACIFIC      01:28 EASTERN