Cognos and IBM Expand Relationship to Deliver Business Intelligence Solutions Worldwide

-- Joint solutions designed to provide companies with advanced corporate performance insight --

BURLINGTON, Mass., and WHITE PLAINS, N.Y., April 1, 2003 - Cognos (Nasdaq: COGN; TSX: CSN), a world leader in business intelligence (BI) and performance management, and IBM (NYSE: IBM) today announced a multi-year global agreement to market comprehensive business intelligence offerings that can help customers break down the walls that divide their business information assets, improve corporate performance management (CPM) and drive profitability.

Customers are seeking ways to integrate information from disparate sources inside and outside their enterprise to help them better manage their business. In today's highly competitive environment, it is crucial for companies to have the ability to access customized information and identify key business opportunities quickly and efficiently.

The joint IBM and Cognos business intelligence solutions can allow customers to analyze and optimize performance management information - such as increased product sales via the call center, or reduced inventory at a manufacturing site - across their extended enterprise. Individuals throughout an organization can obtain information that is personalized and relevant to their job function. The ability to anticipate opportunities and respond quickly to changes is an important element of an on demand environment, and the integrated IBM and Cognos solutions will provide businesses with a way to influence internal and external performance more effectively.

"By making mission-critical information relevant, actionable, and accessible on demand within an organization, IBM and Cognos are helping clients make better decisions that can lead to increased revenues, reduced costs, and renewed agility in the marketplace," said Mike Schroeck, partner and global Business Intelligence-iAnalytics leader, IBM Business Consulting Services. "We look forward to expanding our work with Cognos to drive business value for our clients, and extend the reach of business intelligence solutions into new and emerging markets."

Under the terms of the agreement, IBM and Cognos will jointly market and sell integrated solutions to numerous verticals and lines of business such as sales, marketing, and human resources. The IBM and Cognos offering makes use of IBM DB2* Universal Database, DB2 Warehouse Manager, DB2 OLAP Server, IBM WebSphere* Internet infrastructure software and IBM WebSphere Portal software, and is available on IBM eServer pSeries and xSeries systems.

"Our long-standing relationship with IBM has helped us reach tens of thousands of new users in key markets. We're extremely excited about the enhancement of this key relationship with IBM," said Robert Ashe, Cognos President and Chief Operating Officer. "At Cognos, we are committed to delivering industry-leading business intelligence solutions for our customers through an innovative partnering strategy."

For seven years, IBM has teamed actively with Cognos and is committed to go-to-market with leading independent software vendors (ISVs) through the PartnerWorld for Developers program. Under this initiative, IBM has signed agreements with recognized software leaders. These alliances target industries such as financial services, retail, healthcare, manufacturing, and solution segments including enterprise resource planning, supply chain management, customer relationship management, and business intelligence. The goal is to provide developers with access to new customers and revenue opportunities through IBM's marketing, sales, and solutions resources.

And as part of the agreement developers commit to lead with IBM's middleware, server platforms, and services in offerings to customers.

About IBM PartnerWorld for Developers

PartnerWorld for Developers is the developer resource for IBM Business Partners. It is a worldwide program designed to help software developers reach broader markets, lower their costs of doing business, and take their products to market faster. For more information, visit, or call 1-800-627-8363 in North America, 1- 770-835-9902 outside North America.

About IBM

IBM is a global leader in the development and implementation of e-business solutions in strategic areas such as supply chain management, enterprise resource planning, customer relationship management, business intelligence, product design and management and e-commerce. For more information, please visit

About Cognos

Cognos, the world leader in business intelligence and performance management, delivers software that helps companies drive, monitor and understand corporate performance.

Cognos delivers the next level of competitive advantage - Corporate Performance Management (CPM) - achieved through the strategic application of BI on an enterprise scale. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through business intelligence.

Cognos serves more than 22,000 customers in over 135 countries. Cognos enterprise business intelligence and performance management solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at

* Denotes a trademark or registered trademark of the International Business Machines Corporation.

Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries. All other names are trademarks or registered trademarks of their respective companies.

    Media Contacts:
     Antonietta Iafrate
     Cognos, 781-313-2454

     Angela Lee
     IBM, 212-745-2954

    Investor Relations:
     John Lawlor
     Cognos, 613-738-3503


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