Documentum Wins Three Awards at AIIM 2003

Wins Best of Show, Best Enterprise Content Management Suite and Best Practices Award with Customer Corporate Express

PLEASANTON, Calif., April 11, 2003 -- Documentum (Nasdaq: DCTM), the leading provider of enterprise content management (ECM), today announced that it won three awards at the recently completed AIIM 2003 Conference and Expo in New York City. The company won:

-- Best of Show with Documentum 5, Documentum's industry-leading ECM platform

-- Best Enterprise Content Management Suite with Documentum 5

-- Best Practices Award with its customer, Corporate Express, Inc. (NYSE: BUH), the world's largest business-to-business supplier of essential office and computer products and services, for its successful deployment of the Documentum ECM platform.

"Documentum is extremely pleased to receive such tremendous recognition at one of the most important and widely attended events in the industry," said Dave DeWalt, president and chief executive officer for Documentum. "Having Corporate Express, one of our valued customers, receive a Best Practice Award for its use of the Documentum ECM platform is especially rewarding as it highlights the operational efficiencies and competitive advantage gained from deploying our platform."

AIIM, the leading ECM industry association, and E-DOC Magazine use the Best of Show Awards and Best of Category awards to highlight outstanding solutions demonstrated at the AIIM conference. The AIIM Best Practices Awards were established to recognize excellence in content, document and process management technologies. Selected as one of only three winners from among dozens of nominations, Corporate Express is one of the first office products suppliers to achieve a significant competitive advantage by launching an online invoicing and reporting system. The shift from a manual-based system to an electronic and automated process has resulted in dramatically improved customer service. A key part of Corporate Express' technology infrastructure, the Documentum ECM platform has helped Corporate Express improve operational efficiency and increase customer satisfaction.

Prior to implementing the Documentum ECM platform, Corporate Express managed customer invoicing and reporting manually, which was time consuming and labor-intensive. After successfully deploying the Documentum ECM platform internally to access and manage invoicing documents, the company realized that it could further improve efficiencies by expanding its use of Documentum. Corporate Express then created online invoicing and reporting, a Documentum-based comprehensive self-service feature on its award winning web site E-Way (, which gives users instant access to invoices and customized reports. The Documentum-based online invoicing and reporting on E- Way has enabled Corporate Express to manage and share more than 12 million documents with thousands of E-Way customers. The company offers specialized reporting features, such as total spending, breakdown of spending and customer buying habits.

"The Documentum platform has enabled Corporate Express to significantly streamline operations while enhancing the service we provide to customers," said Wayne Aiello, vice president of eBusiness Services for Corporate Express. "The Documentum ECM platform is reliable, scalable and easily integrates with our other applications and development tools. We will continue to seek out new opportunities to use the Documentum platform to service our customers."

About Documentum 5

Documentum 5 is the only ECM solution that offers unified content services for enterprise document management (EDM), web content management (WCM), digital asset management (DAM) and fixed content management (FCM) -- records, reports and scanned images -- in a single, integrated platform. Unlike other content management solutions that support limited content types, Documentum 5 delivers fully integrated content management, collaboration and record management services, and an integrated repository for all types of content, across the entire extended enterprise. With Documentum 5, departments from R&D, operations and manufacturing to sales, marketing and customer support are linked with common content and processes to help drive better efficiencies for the enterprise.

About Corporate Express

Corporate Express, Inc. is a wholly-owned subsidiary of Buhrmann, NV (AEX: BUHR; NYSE: BUH), an international business services and distribution group. Buhrmann is a leading global supplier of office products, paper and graphic systems for the business market. Corporate Express' product offering includes office and computer supplies, imaging and computer graphics supplies, office furniture, document and print management, desktop software, promotional products, and other similar products. Corporate Express has operations in Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mexico, the Netherlands, New Zealand, Norway, Poland, Russia, Spain, Sweden, Switzerland, the United Kingdom and the United States. Corporate Express' North American operations have more than 300 facilities, including 48 distribution centers, and the Company employs 12,400 people. The Company's Web site address is

About AIIM International

AIIM International is the global authority on enterprise content management (ECM), the technologies, tools, and methods used to capture, manage, store, preserve, and deliver information to support business processes. AIIM promotes the understanding, adoption, and use of ECM technologies through education, networking, marketing, research, standards, and advocacy programs. For more information, visit AIIM at

About Documentum

Documentum provides enterprise content management (ECM) solutions that enable organizations to unite teams, content, and associated business processes. Documentum's integrated set of content, compliance and collaboration solutions support the way people work, from initial discussion and planning through design, production, marketing, sales, service and corporate administration. With a single platform, Documentum enables people to collaboratively create, manage, deliver and archive the content that drives business operations, from documents and discussions to email, Web pages, records and rich media. The Documentum platform makes it possible for companies to distribute all of this content in multiple languages, across internal and external systems, applications and user communities. As a result, Documentum's customers, which include thousands of the world's most successful organizations, harness corporate knowledge, accelerate time to market, increase customer satisfaction, enhance supply chain efficiencies and reduce operating costs, improving their overall competitive advantage. For more information, visit Documentum on the Web at

NOTE: Documentum and the Documentum logo are trademarks or registered trademarks of Documentum, Inc. in the US and throughout the world. All other company and product names are used for identification purposes only and may be trademarks of their respective owners. Documentum cannot guarantee completion of any future products or product features mentioned in this document, and no reliance should be placed on their availability. Printed in the U.S.A.

In addition to historical information contained herein, this news release contains forward-looking statements that involve risks and uncertainties. These forward-looking statements include, but are not limited to, statements relating to the company's momentum and continued expansion of its product offerings, diversification of its sales model, expanded global presence, increased market share, expanded revenue stream, increased cross-sell opportunities and strong execution. The company's future actual results could differ materially from these forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, the risks associated with the software market, risks associated with development and release of new versions and new products, fluctuations in customer demand for our products, risks associated with rapid technological change, concentration of a large percentage of our quarterly revenue with a few customers, the financial, economic, political and other uncertainties caused or exacerbated by the current hostilities involving the United States and Iraq, the risk that the company will not be able to integrate its products, operations and business with acquired entities effectively, that the companies' customers, suppliers and employees will not support its acquisitions, and the other general risks of acquisitions. Such factors also include those discussed from time to time in the company's public reports filed with the Securities and Exchange Commission, such as those under "Risk Factors" included in the company's annual report on Form 10-K for the fiscal year ended December 31, 2002, as well as the company's other filings with the Securities and Exchange Commission, which are available at The company undertakes no obligation to update or revise these forward-looking statements.

Unless expressly stated otherwise, the customer transaction discussed in this press release was not completed in the current quarter and any license revenue associated with such transaction should be assumed to have already been included in prior earnings announcements.

SOURCE Documentum

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