Questerra Delivers Location-Enabled Insurance Solution for Risk Management, Underwriting and Reporting

Questerra's Service Represents the First Offering to Combine All Three Key Elements Into a Complete, Integrated Solution for Use Across the Enterprise

CHICAGO, Ill., April 7, 2003 -- RIMS Conference Booth #2060 -- Questerra, a wholly owned subsidiary of MeadWestvaco Corporation (NYSE: MWV) today announced the availability and successful enterprise-wide deployment of its location-enabled Risk Management, Underwriting and Reporting services. Questerra is offering these services in response to the emergent need facing our nation's largest providers of insurance and reinsurance to improve profitability by creating an optimal balance between revenue opportunities and the risk exposure these revenues produce.

"The Questerra solution offers an 'enterprise-class' system that securely supports transactions involving millions of policyholders, across multiple lines of business," stated Martin Yam, vice president, sales and marketing, Questerra. "We take an enterprise approach to the challenges faced by today's insurance companies in managing catastrophic risk at multiple touch points throughout the organization."

This approach is targeted at improving daily workflows at various levels throughout an insurance organization. For risk managers and actuaries, Questerra offers sophisticated concentration and proximity-based analysis that provides immediate insight into exposures faced by the company resulting from the 'clustering' of policies. These users can create "what if" scenarios that allow them to play out various catastrophic event scenarios, and understand what the companies exposure is in such an event.

Underwriters and agents alike are covered by the suite of Questerra solutions. The underwriting solution drives more informed decisions by providing an automated process for underwriters to check against risk exposure on a policy-by-policy basis as part of their daily workflow.

Senior executives can clearly understand high-level risk exposure using Questerra's risk reporting solution. These reports allow managers to drill down precisely into areas of concern, all the way down to the policy level.

With Questerra's outsourcing model, the cost and time for implementation of these enterprise-wide solutions are significantly reduced, thus minimizing the IT departments' risk in a successful rollout.

"Insurers should leverage and share information technology knowledge across the enterprise, find new approaches to risk management needs, examine options for extending and supporting legacy systems, and develop outsourcing strategies that support their business vision," stated Kimberly Harris, research director for Gartner. "To improve operational efficiencies across the enterprise, insurers and reinsurers need to improve processes and technologies to facilitate and respond to real-time market and customer demands."

Leading insurers and reinsurers require relevant and evolving data such as claims histories, demographics and psychographics for conducting analysis within a real-time, secure, and collaborative environment. Questerra's architecture is designed to support thousands of users and millions of policyholder transactions, backed by a scalable, robust, standards-based platform for on-demand Web-based services. A 24x7x365 state-of-the-art data center provides the highest standards of secure data storage and system operation providing structural integrity and complete redundancy.

"Questerra has fully leveraged the Sun ONE architecture for its Risk Management and Underwriting application services, further expanding its capabilities for reliability, scalability, and storage which are critical elements in the cost of doing business," stated David Littlewood, director of worldwide financial services, Sun Microsystems, Inc. "The solution meets the business need to process massive data files in a high availability environment for leading insurers and reinsurers with valued policy information."

For more information on Questerra's location-enabled Risk Management, Underwriting and Reporting Solutions, view the company's live demo at|insurance, or for more detailed solutions information contact Questerra directly at 866.711.9226, or e-mail; Questerra, 210 Ridge-McIntire Rd., Suite 500, Charlottesville, Va., 22903.

About Questerra

Questerra is a provider of information technology and services to Global 2000 companies and governments worldwide. Founded in 2000, the company provides web-based business intelligence mapping, an innovative solution to visual decision support analysis of spatial or location-relevant data sets. The company integrates enterprise data and a comprehensive range of spatial information into an easy-to-use information interface that allows users throughout the enterprise to rapidly query, visualize and analyze disparate data to make more insightful decisions. A wholly owned subsidiary of MeadWestvaco Corporation (NYSE: MWV), Questerra, LLC, is headquartered in Charlottesville, Va., with a technology office and data center located in Orange County, Calif., and sales staff across the United States.

About MeadWestvaco

MeadWestvaco, headquartered in Stamford, Conn., is a leading global producer of packaging, coated and specialty papers, consumer and office products, and specialty chemicals. Among the principal markets it serves are the automotive, beverage, consumer products, healthcare, media and entertainment, and publishing industries. The company operates in 29 countries and serves customers in nearly 100 nations.

Its highly recognized consumer and office brands include AT-A-GLANCE(R), Cambridge, Columbian(R), Five-Star(R), and Mead(R). MeadWestvaco manages strategically located forestlands according to stringent environmental standards and in conformity with the Sustainable Forestry Initiative(R) program. For additional information, visit

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