Crystal Decisions Improves Financial and Sales Reporting for Sunsweet Growers Executives

Web-based access to key business information from its SAP system improves the company's performance management

PALO ALTO, CA, Aug. 11, 2003 - Crystal Decisions, a leading global provider of business intelligence software and services, today announced that Sunsweet Growers, Inc. has chosen Crystal Decisions to deliver graphical, interactive financial and sales reports to executives. Sunsweet Growers expects to improve business decisions and performance management through a better understanding of key performance indicators.

Sunsweet Growers chose Crystal Decisions to rapidly standardize its enterprise reporting platform and improve information delivery from its SAP R/3 solution. Crystal Decisions' close integration with SAP make it an ideal solution to improve the value of the business data generated by Sunsweet Growers' SAP solution.

"We chose Crystal Decisions because it provided us with a fast way to standardize reporting from SAP data sources, and help us out of a report programming backlog," says Anwar Patan, VP of IT for Sunsweet Growers. "Crystal Decisions turns data into actionable information through intuitive graphs and user-friendly reports. Now business users can respond more quickly to market conditions because they don't have to wait for the information they need to make better, faster decisions."

"Sunsweet is solving a common business problem with its Crystal Decisions solution: getting the right information to the right people at the right time. Now Sunsweet executives are able to make better informed business decisions, to improve their bottom-line," said Bill Gibson, Chief Operating Officer for Crystal Decisions. "We are pleased that Sunsweet Growers chose to streamline business information delivery across the enterprise with Crystal Decisions."

Sunsweet Growers is also benefiting from improved productivity within the IT department and reduced report creation and maintenance costs.

For More Information

For more information on Crystal Decisions technologies and services, phone 1-800-877-2340 (North America) or 1-604-681-3435 (International), or visit the Crystal Decisions Web site at http://www.crystaldecisions.com.

About Sunsweet Growers Inc.

Sunsweet Growers Inc., established in 1917, has more than 80 years of experience and heritage in producing the highest quality dried fruits. The California-based cooperative of more than 550 growers-members is the worldwide leader in dried plums and related products. Most recently, the product portfolio has been expanded to include a full line of dried fruit snacks and fresh fruit-all designed to fit today's need for healthy and convenient food choices. For more information about Sunsweet Growers, Inc. please visit http://www.sunsweet.com.

About Crystal Decisions

Crystal Decisions is a leading global of business intelligence software and services that enable the effective use and management of information within and among organizations. As of March 28, 2003, we had delivered more than 14 million licenses and had registered users in more than 170 countries. Crystal Decisions is headquartered in Palo Alto, Calif., and has more than 25 offices worldwide. Crystal Decisions can be found on the Internet at http://www.crystaldecisions.com

For further information contact:

    Ian Galbraith, Crystal Decisions
    (604) 974-2370
    ian.galbraith@crystaldecisions.com

Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis, Crystal Services, Crystal Care, Crystal Assist, Crystal Applications and Holos are trademarks or registered trademarks of Crystal Decisions, Inc. in the U.S. and/or other countries. All other trademarks or registered trademarks referenced are the property of their respective owners.

SOURCE Crystal Decisions Inc.