StaffSmart(R) 7.0 Includes Enterprise Staffing Features -- Increases Focus on Customer Experience Improvements

NORWELL, Mass., Jan. 22, 2003 -- Demos Consulting, the leading provider of financial services productivity solutions, announced the release of StaffSmart(R) 7.0 today. Increased customization in this leading resource management tool enables customers to measure and manage critical forecasting, scheduling, and staffing activities at all levels of the organization.

Significant additions to the product are the Market-based Staffing profile and Cross Branch Scheduling, which increase the flexibility of staffing and scheduling across a geography rather than at an individual location. One important benefit of a market-level approach to workforce management is the increase in consistency and predictability for the financial services company's customer. With the addition of a market-based profile in StaffSmart(R) 7.0, the software is able to provide the needed data and analysis to support the implementation of this proven strategy.

Additionally, StaffSmart(R) 7.0 provides enhanced business analytics capabilities including increased employee information, detailed modeling, and new reports, all of which add more flexibility for the end-user.

Darryl Demos, CEO of Demos Consulting, indicated that the benefits included in the new release are a significant win for the company's clients. "We're really excited about the release of 7.0. It represents a continued commitment to meeting our customers' needs. The purpose of our software and consulting programs is to help make our clients' jobs easier, improve their customers' experiences, and ultimately drive revenue. We're in the business of helping our clients win through productivity improvements and this release takes our product to the next level toward ensuring our clients achieve their goals."

Kevin Steel, Director of Product Technologies, said that Demos Consulting has a history of product leadership starting with the release of StaffSmart(R) in 1993. "We were the first provider in North America to release Web-based scheduling and have been leading in innovation since," Steel said. "StaffSmart(R) 7.0 represents additional firsts in meeting the workforce management needs of the retail financial services market," Steel said.

About Demos Consulting

Demos Consulting is the leading provider of productivity software and consulting solutions for financial services companies that invest in improving revenues, enhancing customer service, and managing productivity. Headquartered in Norwell, MA, Demos Consulting works with customers to develop and implement measurement and management solutions that enhance long-term corporate value by increasing the productivity of people, processes, and technology. Thirty-three percent of the top 100 North American bank branches are covered by Demos Consulting's leading-edge resource planning and scheduling tool, StaffSmart(R). For more information on Demos Consulting, please visit http://www.demosconsulting.com.

SOURCE Demos Consulting

Web Site: http://www.demosconsulting.com