Blue Cross Blue Shield of North Carolina Selects Teradata; Enterprise Data Warehouse to Improve Member Service, Drive Revenue Growth

DAYTON, Ohio, Jan. 16, 2003 -- Teradata, a division of NCR Corporation (NYSE:NCR), today announced that Blue Cross Blue Shield of North Carolina (BCBSNC) selected the Teradata(R) data warehouse and data mining analytic tools to identify best practices that drive revenue growth while improving service for its 2.8 million members.

"The Teradata data warehouse will enable us to enhance our information capabilities by putting the right information in the hands of all decision-makers, whether they be the chief executive or call-center representatives," said Frank Jackson, vice president of information management and technology services for BCBSNC. "The Teradata technical advantages provide BCBSNC scalability for growth, system availability, stability and performance. It also offers a lower cost of ownership than the competitors while enabling a foundation for the strategic analytics we have planned for the future."

The Teradata data warehouse will provide a foundation for the strategic analysis of customer, clinical and financial data to improve decision-making, service and ultimately the quality of member care. In addition, it will enable BCBSNC to ascertain the value of existing products and marketing campaigns.

About Blue Cross and Blue Shield of North Carolina

Blue Cross and Blue Shield of North Carolina is a leader in delivering innovative health care products, services and information to 2.8 million members, including 470,000 served on behalf of other Blue plans. The company offers its members the Blue Extras(SM) value-added programs, which provide discounts and information on a wide variety of health-related services at no additional cost. BCBSNC also offers life, dental, long-term care and disability insurance products. For 69 years, the company has served its customers by offering access to quality health care at a competitive price and has served the people of North Carolina through support of community organizations, programs and events that promote good health.

BCBSNC's HMO and POS products have earned Excellent Accreditation from the National Committee for Quality Assurance (NCQA), an independent, not-for-profit organization dedicated to improving the quality of health care delivered to people everywhere. BCBSNC also has North Carolina's first and only NCQA accredited PPO plan - Blue Options(SM). Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Access BCBSNC online at www.bcbsnc.com.

About Teradata Division

Teradata, a division of NCR Corporation (NYSE: NCR), is the global leader in enterprise data warehousing and enterprise analytic technologies and services. For more information, visit www.teradata.com.

About NCR Corporation

NCR Corporation (NYSE:NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata(R) data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 30,100 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

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      CONTACT: Teradata Division
               NCR Corporation
               Dan Conway, 858/485-3029
               dan.conway@ncr.com