Decisions to provide Baylor Health Care System enterprise reporting
PALO ALTO, CA, July 29, 2003 - Crystal Decisions, a leading global
provider of Business Intelligence software and services, today announced that
Baylor Health Care System has entered into an agreement to standardize on
Crystal Decisions' enterprise reporting technology. With more than 15,000
employees, Baylor is one of the largest not-for-profit health care systems in
the Dallas-Fort Worth Metroplex. The Crystal
Decisions solution is designed to provide Baylor management with faster
access to key operational data for more effective resource management, while
allowing them to leverage existing IT investments and technology
The initial pilot implementation at Baylor will focus on providing
operational dashboard reports that will present management with a snapshot of
daily activity levels at the organization's seven hospitals. Each is
considered a separate business unit. Reports will be generated on the number
of patients admitted and discharged, specific medical conditions treated, and
the type and quantity of medications dispensed, allowing management to make
better operational budgeting decisions and to allocate resources
"Baylor is fortunate to enjoy a healthy synergy between its clinical
and research facilities and we wanted to ensure that we had the right
technology so that all our managers were accessing the most up-to-date and
reliable data available," commented James McPhail,
Baylor Health Care System vice president. "The decision-making process
was made easier once we had determined that there was already substantial
independent use of Crystal Decisions' reporting technology at individual
business units. As an added bonus, Crystal Decisions has a solid partnership
with Lawson, our enterprise software provider," continued McPhail.
Crystal Decisions' solution will be used to report against Baylor's Oracle
8 data warehouse and will be rolled out to additional departments after an
initial IT pilot. "We are looking to give our management greater
business awareness by providing access to more reliable and timely
data," said McPhail. "Crystal Decisions'
professional services team has been instrumental in helping us define our business
objectives and in developing key metrics to measure our future success."
As a member of the influential Healthcare Leadership Council (HLC), Baylor
envisions an innovative and integrated health care system that will provide
quality, cost-effective, comprehensive and affordable care to all consumers.
Recognized for its advancements in information technology for three
consecutive years by the Journal of the American Hospital Association,
Hospitals & Health Networks, Baylor is poised to deliver on these goals
by standardizing on a proven reporting solution. The move to standardize will
also allow Baylor to address HIPAA (Health Insurance Portability and
Accountability Act) compliance issues more effectively. Beginning in October,
HIPAA will require some companies to use standard data content, codes and
formats for electronic enrollment transactions and to meet specific user
security and authentication requirements.
Commenting on the announcement, Bill Gibson, Chief Operating Officer for
Crystal Decisions, said: "We are proud to have this opportunity to work
with Baylor, a recognized leader and early adopter in the health care
industry and an organization that is constantly striving to improve the
affordability, innovation and quality of health care."
For More Information
For more information on Crystal Decisions technologies and services, phone
1-800-877-2340 (North America) or 1-604-681-3435
(International), or visit the Crystal Decisions Web site at
About Baylor Health Care System
Founded on a rich heritage, Baylor Health Care System is a network of
hospitals, primary care physician centers and practices, rehabilitation
clinics, senior health centers, affiliated ambulatory surgery centers and a
research institute. One of the largest private-sector employers in the
Dallas- Fort Worth Metroplex, Baylor employs more
than 15,000 people and has more than 3,300 physicians on its medical staffs.
Founded as a Christian ministry of healing in 1903, Baylor Health Care System
exists to serve all people through exemplary health care, education,
research, and community service. For more information about Baylor, visit
About Crystal Decisions
Crystal Decisions is a leading global provider of business intelligence
software and services that enable the effective use and management of
information within and among organizations. As of March 28, 2003, we had
delivered more than 14 million licenses and had registered users in more than
170 countries. Crystal Decisions is headquartered in Palo Alto, Calif., and
has more than 25 offices worldwide. Crystal Decisions can be found on the
Internet at http://www.crystaldecisions.com
For Further Information, Contact:
Ian Galbraith, Crystal Decisions Liz Sloan, Ruder Finn Switzer
(604) 974-2370 (415) 249-6778
Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis,
Crystal Services, Crystal Care, Crystal Assist, Crystal Applications and Holos
are trademarks or registered trademarks of Crystal Decisions, Inc. in the U.S.
and/or other countries. All other trademarks or registered trademarks
referenced are the property of their respective owners.
SOURCE Crystal Decisions Inc.