SAP Users Select Cognos as Top Reporting Solution

SAP FAQ members identify world leader in business intelligence and corporate performance management among the vendors that have had the greatest positive impact on their SAP implementations -

BURLINGTON, Mass., May 19, 2003 -- Members of the SAP user community have named Cognos (Nasdaq: COGN; TSX: CSN) Impromptu, a key component of Cognos Enterprise BI Series 7, as one of the top tools and technologies that complement and extend SAP's R/3 and mySAP software solutions. The SAP FAQ, a technical and functional support forum for the exchange of peer-to-peer SAP support, conducted a recent survey of its members to identify the SAP FAQ Members' Choice Top 25.

"The SAP FAQ surveyed more than 15,000 members to tell us from first-hand experience what products worked best," said Janelle Ross, director of member services for the SAP FAQ. "Among the hundreds of products available to support and extend SAP's functionality, the SAP FAQ Members' Choice Top 25 comprises an elite group. After all, there is no more valid, sincere form of recognition than that of the unbiased end-user whose recommendation is based squarely on their experience with, and the performance of, a product."

Cognos Impromptu is a sophisticated report-authoring tool used to create a full-range of reports for distribution over the Web through Impromptu Web Reports. Together, these tools deliver an unparalleled managed reporting environment. Impromptu's frame-based reporting interface and ease of use means report authors can quickly and easily design integrated reports to meet the specific needs of employees, suppliers, and customers. With this tool, any report -- from the simplest list to the most complex data grouping -- can be quickly designed and rolled out to the people who need them.

"Winning an award like the SAP FAQ award is a huge honor, as we continue to leverage our customers' investments in SAP and deliver value," said Dave Laverty, Cognos senior vice president of Global Marketing. "Because this award comes directly from those customers who implement and use our tools with SAP, we are especially pleased that they chose Cognos as the top enterprise reporting solution they would recommend to their peers."

Cognos has recently secured a number of top honors for innovation and leadership, which including Network Computing's Well-Connected Award and Intelligent Enterprise's Best Data Visualization Solution. For more information on Cognos' awards, please visit http://www.cognos.com/news/awards/index.html.

About the SAP FAQ

Since it was established by students and faculty of Germany's University of Oldenberg in 1994, the SAP FAQ has been a mainstay resource for SAP professionals through its widely used SAP Technical Support Discussion Forums. The SAP FAQ is a members-only, virtual "gated" community for the exchange of peer-to-peer technical and functional support of SAP's R/3 and mySAP software solutions. The SAP FAQ's forums are anchored by the highly acclaimed SAP-R3- L/mySAP Technical/Functional Support Forum, which was developed in conjunction with the Massachusetts Institute of Technology. Members representing more than 800 leading organizations worldwide trust the SAP FAQ to provide a secure environment in which the exchange of peer-to-peer technical support occurs effectively and professionally, in virtual real time. The SAP FAQ is located online at http://www.sapfaq.com.

About Cognos:

Cognos, the world leader in business intelligence and corporate performance management, delivers software that helps companies drive, monitor and understand corporate performance.

Cognos delivers the next level of competitive advantage -- Corporate Performance Management (CPM) -- achieved through the strategic application of BI on an enterprise scale. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through business intelligence.

Cognos serves more than 22,000 customers in over 135 countries. Cognos enterprise business intelligence solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com.

Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries.

    Media Contacts:
     Antonietta Iafrate
     Cognos, 781-313-2454
     antonietta.iafrate@cognos.com

     Amy Shanler
     Lois Paul & Partners, 781-782-5747
     amy_shanler@lpp.com

    Investor Relations:
     John Lawlor
     Cognos, 613-738-3503
     john.lawlor@cognos.com