Retailers Upgrading Point of Sale Systems Take Store Performance to the Next Level, According to BearingPoint's Tom JohnsonMCLEAN, Va., April 20, 2004 -- Point of Sale (POS) systems not only can record and track customer orders, process credit and debit cards and manage inventory; they can also provide retailers real-time customer information helping to create a more customer-centric environment, according to Tom Johnson, a managing director with BearingPoint, Inc., (NYSE: BE), one of the world's largest business consulting and systems integration firms. The recent study, "Retail Horizons: Benchmarks for 2003, Forecast for 2004," conducted by BearingPoint and the National Retail Federation Foundation found that eighty-three percent of retailers expect replacing or upgrading point of sale (POS) software systems to provide real-time customer information at the time of sale. "The next generation of point of sale, loyalty applications, and store connectivity technology can take retailers to the next level of store performance by anticipating the wants and needs of knowledgeable consumers," said Johnson. "Retailers need to explore new technologies to help differentiate their value." For instance, raw data can be processed to develop predictions about consumer behavior for future activities such as a sales campaign, or how to price an item. "As retailers replace or upgrade their store systems, they gain a deeper understanding of customer shopping and store experience expectations," Johnson said. BearingPoint's 'store of the future' vision helps retailers bring together leading POS, loyalty applications, and store connectivity solutions to support same-store sales. About BearingPoint, Inc. BearingPoint, Inc. (NYSE: BE) is one of the world's largest business consulting, systems integration and managed services firms serving Global 2000 companies, medium-sized businesses, government agencies and other organizations. We provide business and technology strategy, systems design, architecture, applications implementation, network infrastructure, systems integration and managed services. Our service offerings are designed to help our clients generate revenue, reduce costs and access the information necessary to operate their business on a timely basis. Based in McLean, Va., BearingPoint has been named by Fortune as one of America's Most Admired Companies in the computer and data services sector. For more information, visit the Company's website at http://www.BearingPoint.com. This press release may contain forward-looking statements, the accuracy of which is necessarily subject to risks, uncertainties and assumptions as to future events that may not prove to be accurate. Factors that could cause actual results to differ materially from those expressed or implied include general economic conditions and the factors discussed in our most recent Form 10-Q. We undertake no obligation to publicly update or revise any forward- looking statements, whether as a result of new information, future events or otherwise. SOURCE BearingPoint, Inc. Web Site: http://www.bearingpoint.com FOR FURTHER INFORMATION: CONTACT: Lizette Kodama of BearingPoint, Inc., lkodama@bearingpoint.net or +1-212-954-2461. |