Introduction P.C. Humphreys

1. Experimentation with Organisation Analyser, a tool for the study of decision making networks in organisations F. Adam

2. A software process for management software systems A.T. Berztiss

3. A management decision support system for allocating housing loans
M. Bonhanec, B. Cestnik, and V. Rajkovic

4. Misuses and nonuse of Knowledge-Based Systems: the past experiences revisited
P. Brezillion and J. Ch. Pomerol

5. The effective use of a decision support tool in the area of strategic marketing management
P.R. Burrell, Y. Duan and A. Boskovic

6. Information technology in hypointegrated organizations: communication support versus decision support
T. Cariati, G. Iazzolino and A. Tancredi

7. Individual and organizational effectiveness: perspectives on the impact of ESS in multinational organizations
S.A. Carlsson, D.E. Leidner and J.J Elam

8. User-centered within cooperative processes: analysis, design and implementing issues
J.C. Courbon

9. Co-decision within cooperative processes: analysis, design and implementation issues
G. DeMichelis

10. Using the Internet to implement support for distributed decision making
A.R. Dennis, F. Quek, and S.K. Pootheri

11. A DSS design method based on organizational change
C. Ferioli and P. Migliarese

12. Change process implementation: a collective analysis and management procedure
E. Francardi and M.F. Noerse

13. Are your business and your IT strategy in phase?
P.J. Georges

14. Executive information systems development in Thailand
W. Jirachiefpattana, D.R. Arnott and P.A. O’Donnell

15. Business patterns: reusable abstract constructs for business specification
H. Kilov and I.D. Simmonds

16. System for preparing management decisions: a gas pipeline siting case study
O.I. Larichev, E.N. Andreyeva and M.Y. Sternin

17. Design and implementing DSS to help reduce bias in judgmental forecasting
M. Lawerence

18. Designing and implementing DSS with system dynamics: lessons learned from modeling a global system communication (GSM) market
C. Loebbecke and T.X. Bui

19. Ethical imperatives in decision support systems design
A. McCosh

20. Towards active management information systems
P. Mertens, J. Hagedorn, M. Fischer, N. Bissantz, and M. Haase

21. A case study of EIS development by an experienced EIS developer
P.A. O’Donnell, D.R. Arnott, W. Jirachiefpattana

22. Decision support in marketing
Z.Z Paprika

23. Process for managing project uncertainty with contingency planning
A. Roberts, C. Wild, and K. Maly

24. Implementation of information technology: issues connected with revision of business process in transition
H. Sroka and S. Stanek