Shull, Delbecq, and Cummings, 1970

Shull, Delbecq, and Cummings (1970) wrote "Finally, decision acts, while not devoid of environmental impingements, are human events. Various types of hardware, such as various types of automatic data-processing equipment, may be employed to aid the decision-making process. Such mechanical devices enhance the speed, capacity, and accuracy of evaluations, and they may replace certain personnel who perform specific acts contributing to administrative decisions. Nonetheless, even the best of the hardware must be programmed by man and the forthcoming computations must be assessed by the responsible person. (pp. 30-31)"

from Shull, Fremont A., Andre L. Delbecq, and Larry L. Cummings. Organizational Decision Making. New York: McGraw-Hill, Inc., 1970.

appeared in DSS News, November 19, 2000, Vol. 1, No. 15