Decision Support Systems Wisdom

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Keen and Wagner, 1982

Keen and Wagner (1982) argued "For DP, MIS, OR/MS, and related analytic disciplines, the urgent need is to bridge the gap between their specialized world and the manager's. Decision support exploits existing computer technology to meet the needs of decision-makers (p. 341)."

from Keen, P. G. W. and G. R. Wagner, "DSS: An Executive Mind-Support System", In House, W. C. (editor). Decision Support Systems: A Data-Based, Model-Oriented, User-Developed Discipline. New York: Petrocelli Books, 1983 pp. 325--341 (reprinted from Datamation).

appeared in DSS News, October 27, 2002, Vol. 3, No. 22