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Decision Support Systems Wisdom
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Lawler and Rhode, 1976
"Briefly stated, to contribute to good decisions information and control
systems should:
- Produce measures that are complete, objective, and
influenceable by whatever is being measured.
- Use standards set by decision makers or someone who is
knowledgeable.
- Have the decision maker or some other credible person act
as the discriminator.
- Provide information to the decision maker.
- Provide some sort of motivation for the decision maker to
use the information.
- Provide data rapidly and at an appropriate time interval.
- Avoid information overload.
- Present data in an understandable form and language
(p. 190)."
from Lawler, Edward E, and John Grant Rhode. Information and Control in
Organizations. Pacific Palisades, California: Goodyear Publishing
Company, 1976.
appeared in DSS News, December 17, 2000, Vol. 1, No. 17
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