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Knowledge is a collection of specialized facts, procedures, and judgment rules. Knowledge refers to what one knows and understands. Knowledge is sometimes categorized as unstructured, structured, explicit or tacit. What we know we know is called explicit knowledge. Knowledge that is unstructured and understood, but not clearly expressed, is called implicit knowledge. If the knowledge is organized and easy to share then it is called structured knowledge. To convert implicit knowledge into explicit knowledge, the knowledge must be extracted and formatted.

Knowledge can be divided by level into shallow knowledge and deep knowledge; and by category into declarative knowledge, procedural knowledge, and meta-knowledge.

from Turban, E., and J. Aronson. (1988) Decision Support Systems and Intelligent Systems. Upper Saddle River, NJ: Prentice Hall, Inc.

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