Juneau Police Department standardizes on Business Objects

Police Department Uses Crystal Reports to Improve Performance and Inter-Departmental Communication

SAN JOSE, Calif. & PARIS, Oct. 31, 2005 -- Business Objects (Nasdaq:BOBJ)(Euronext Paris ISIN code: FR0004026250-BOB), the world's leading provider of business intelligence (BI) solutions, today announced that the Juneau, Alaska Police Department has standardized on Business Objects to improve reporting and information management, gain deeper insight into emergency dispatch activities, and facilitate coordination with the court system and federal agencies. Using Crystal Reports(R), the Juneau Police Department now has secure access to the most current information needed to perform their jobs more effectively. In addition, Crystal Reports helps ensure that sensitive departmental information is kept private and secure according to HIPAA regulations.

Using Crystal Reports, the department can track, understand, and manage all emergency calls and ongoing cases. Administrators, officers and dispatchers rely on Business Objects to analyze crime and incident patterns, and provide valuable information to the City Manager and Assembly, the court system, and federal agencies. There is no limit to the type of metrics the Juneau Police Department can track. For example, the department has developed a set of reports related to the encroachment of bears into residential and business districts. With these reports, the department can track the number and type of bear incidents and share that information with the Fish and Game Department and city government.

With Business Objects, the Juneau police department has been able improve operational performance. For example, Crystal Reports has enabled the department to streamline its records management and reporting process. By tracking criminal-related data, Crystal Reports enables the Juneau Police Department to easily produce the Uniform Crime Reporting required by the federal government. Additionally, improved oversight of police activities enables the Juneau police chief to quickly assess officers' performance based on criteria such as time in the field, the number of calls responded to, the number of citations and warnings issued, and the disposition of incidents.

"The beauty of Business Objects is that it allows me to easily provide secure, self-service access to information for the individual or group at all levels throughout our organization," said Bill Childers, systems analyst for the Juneau Police Department. "The real benefit of the system is that we can now track, understand, and manage critical aspects of our performance as a police department, which enables us to keep our commitment to provide excellent service to the people of Juneau."

"As protectors, coordinators, facilitators, and first responders, police departments collect mountains of information on both legal and illegal activities, and track countless departmental and community events and transactions," said Jay Johnson, vice president of Government at Business Objects. "Law enforcement agencies throughout the country have realized that a business intelligence solution from Business Objects can help them leverage this information to improve performance, gain valuable insight into operations, and improve reporting to city, state, and federal agencies."

About the Juneau Police Department

The Juneau Police Department is committed to provide outstanding service, with fairness, justice, and equality to all residents and visitors. The department interacts with the public through a community policing approach to solve the problems of crime, safety, and fear of crime in our community. We strive to improve the quality of life in Juneau and promote the safety and security of the community by developing partnerships, addressing community problems, and enhancing services to the public through the creative utilization of all available resources. For more information, visit

Business Objects: Improving Performance in State & Local Government

Business Objects is a leading provider of business intelligence (BI) software to state and local governments across the United States. BI improves the ability of government agencies to manage budgets, cases, procurement, and human resources, as well as financial and operational performance. For more information about Business Objects business intelligence solutions for the government, please visit:

About Business Objects

Business Objects is the world's leading business intelligence (BI) software company. With more than 30,000 customers worldwide, including over 80 percent of the Fortune 500, Business Objects helps organizations gain better insight into their business, improve decision making, and optimize enterprise performance. The company's business intelligence platform, BusinessObjects(TM) XI, offers the BI industry's most advanced and complete platform for reporting, planning, query and analysis, performance management, and data integration. BusinessObjects XI includes Crystal Reports(R), the industry standard for enterprise reporting. Business Objects has also built the industry's strongest and most diverse partner community and offers consulting and education services to help customers effectively deploy their business intelligence projects.

Business Objects has dual headquarters in San Jose, Calif., and Paris, France. The company's stock is traded on both the Nasdaq (BOBJ) and Euronext Paris (ISIN:FR0004026250-BOB) stock exchanges. More information about Business Objects can be found at

Business Objects and the Business Objects logo, BusinessObjects, WebIntelligence, Crystal Reports, and Crystal Enterprise are trademarks or registered trademarks of Business Objects S.A. or its affiliated companies in the United States and/or other countries. All other names mentioned herein may be trademarks of their respective owners.

Business Objects
Robin Meyerhoff, 408-943-6714

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