Decision Support Q & A

What are benefits of Interorganizational DSS?
by Dan Power
Editor, DSSResources.com

In general, an organization can benefit by providing DSS to its customers, suppliers and other significant target users outside traditional boundaries. Interorganizational DSS may facilitate shared decisions between 2 organizations, serve to increase collaboration in a supply chain or support decisions of a specific group of individuals. An Interorganizational DSS may provide stakeholders with access to a provider company's intranet and privileges to use specific capabilities. For example, companies may make a Data-Driven DSS available to suppliers or a Model-Driven DSS available to customers to design a product or choose a product. An Interorganizational DSS may be revenue generating, part of an internal decision process, or it may be a service to create goodwill, user dependency or reduce costs of more direct decision making interactions. Benefits seem to cluster in eight broad categories and depend upon the type of DSS created and deployed.

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