ePeople Teamwork for PeopleSoft CRM Sales 8.8: Enterprise Team Selling Solution Shortens Sales Cycle and Maximizes Each Sales Opportunity

ANAHEIM, Calif., Sept. 15, 2003 -- ePeople Inc., a leading provider of knowledge and expertise management solutions for resolving business- critical situations today announced, at PeopleSoft Connect 2003, ePeople Teamwork for PeopleSoft CRM Sales 8.8, a team selling solution that maximizes sales opportunities by taking advantage of enterprise knowledge, expert resources and best practices.

ePeople Teamwork for PeopleSoft CRM Sales 8.8 addresses the sales challenges posed by the complexity and range of today's product and service solutions sold to major accounts. Often involving multiple departments and decision makers, these sales opportunities require the coordinated effort of expert resources across several disciplines. Sales teams that don't have timely access to corporate intellectual assets are at a distinct disadvantage in winning the sale.

ePeople Teamwork for PeopleSoft CRM Sales 8.8 enables companies to effectively close deals and shorten sales cycles by building upon the knowledge and coordinated execution of their best resources.

"Enterprise sales requires a well-orchestrated team effort to quickly tackle critical issues and eliminate objections even in advance of the proposal," said Anthony Lye, CEO, ePeople. "With the intense competition that vendors face today, a single misstep can lose a deal. ePeople Teamwork for PeopleSoft CRM Sales 8.8 ensures that sales teams have the knowledge and best resources available to design winning proposals."

The Most Advanced Team-Based Selling Solution for Complex Sales

ePeople Teamwork provides a collaborative workspace, where members of the sales team and subject matter experts can assemble to resolve issues or brainstorm. Resources outside the organization such as a business partner that has insight to either the client or the competition can easily participate in the discussion using any common messaging device including Microsoft Outlook, cell phone, pager, PDA or email. All information is retained within PeopleSoft Sales CRM, which integrates directly with ePeople Teamwork.

If the best resources aren't known, ePeople Teamwork assists in identifying key experts across the enterprise based on knowledge, as well as past experience, enabling companies to quickly build a response team to resolve issues. Every interaction that takes place in the workspace is automatically captured and immediately reusable for future deals, eliminating the time wasting task of recreating information that already exists in the organization.

By building upon the knowledge of key enterprise experts and the latest product and service information, ePeople Teamwork enables companies to realize higher close rates with differentiated proposals. And with improved team selling efficiencies, sales teams can handle more opportunities.

About ePeople

ePeople, founded in 1997, is the leading provider of knowledge and expertise management solutions for resolving business-critical situations throughout the enterprise. ePeople Teamwork focuses on Customer Support, Team Selling, Professional Services and Research & Development organizations. Customers of ePeople include Oracle Corp, Cognos, InstallShield, Openwave Systems, Inc., Adobe Systems, Inc., Production Access, OpSource Inc., and Service & Support Professionals Association (SSPA). Headquartered in Mountain View, Calif., ePeople is privately held. Investors include Redpoint Ventures, Menlo Ventures, Integral Capital Partners, Bedrock Capital, Brentwood Venture Capital, and CNET. More information on ePeople is available at http://www.epeople.com .

NOTE: ePeople and the ePeople logo are trademarks of ePeople, Inc. All other trademarks are the property of their respective owners.

SOURCE ePeople Inc.

Web Site: http://www.epeople.com