from DSSResources.comSyndera real-time business intelligence 3.2 delivers powerful real-time analytics to all operational decision makersREDWOOD CITY, Calif., Oct. 17, 2007 -- Syndera, a leading provider of real-time business intelligence and business activity monitoring solutions, today announced the release of Syndera Real-time Business Intelligence 3.2. Syndera 3.2 enables business users and operational users to respond in real-time to customer needs and dynamic market conditions by using its powerful analytics, enhanced data visualization, faster root cause analysis and higher performance. Furthermore, Syndera 3.2 reduces the dependency of end users on IT organization by providing enhanced flexibility and customization functionality via self-service dashboards. "The adoption of automated processes, just-in-time techniques and intra-day deadlines has forced organizations to reduce the time delay between critical events and effective actions," said Bill Gassman, Research Director at Gartner Inc. "An increasing number of businesses are providing frontline employees with real-time monitoring, alerting and analysis solutions, so that they can sense and respond to time critical events more quickly, and as a result gain a competitive advantage." Syndera 3.2 introduces powerful new functionalities in self-service dashboards that make real-time business intelligence readily accessible to all operational and business users in an organization. It enables end users to gain actionable insight from real-time data faster through powerful new visualizations, visual comparison, data filters for chart customization and faster drilldown to root cause analysis functionality. "Operational users require a real-time business intelligence solution that is powerful, yet easy to use," said Janet Heppner-Jones, CEO of Syndera Corporation. "Syndera 3.2 delivers the functionality and simplicity needed by employees to optimize business operations everyday by using real-time information." As organizations increase the level of automation in customer facing and back office operations, the volume and speed of events are exploding. Syndera 3.2 provides the highest performance and scalability among real-time business intelligence and business activity monitoring solutions in the industry and allows organizations to monitor all the business processes using a single solution. It also includes new features that enable IT organizations to deliver real-time business applications rapidly and meet the business needs immediately. According to Tom Price, Senior Analyst for Securities & Capital Markets at TowerGroup, "Customer satisfaction has become a competitive differentiator. Real-time Business intelligence tools that enable faster process reaction time for client facing activities will become an essential component of the enterprise infrastructure. In addition to risk management and flexibility, real-time business intelligence solutions provide superior managerial oversight as decisions are made with real time data, not hunches and guesses." Availability Syndera Real-time Business Intelligence 3.2 will be generally available on October 17, 2007. About Syndera Real-time Business Intelligence Syndera Real-time Business Intelligence enables organizations to align day-to-day operational business performance to the strategic business objectives. Using Syndera, employees can continuously monitor business results as well as external and internal factors, get instant alerts on out-of-boundary conditions, analyze root cause of exceptions, identify and take corrective actions, all in real-time. Syndera Real-time Business Intelligence is architected to meet the scalability, availability and security requirements of large enterprise deployments. It is attractively licensed on a user basis with both subscription and perpetual licensing options. About Syndera Corporation Syndera is a leading provider of real-time business intelligence software that delivers real-time visibility and control of automated and manual business processes. The Syndera Real-time Business Intelligence empowers users to monitor, analyze and act on operational events within mission-critical business processes in a timely, effective manner to establish a more responsive, competitive business. Headquartered in Redwood City, CA, with operations in New York and London, Syndera Corporation is a privately held company funded by leading investors including Andy Ludwick and ONSET Ventures. |