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Hummingbird setting the standard for document management and e-mail archiving systems

Research report finds e-mail archiving and compliance a major new priority for records managers and IT staff

TORONTO, Dec. 6, 2004 - Hummingbird Ltd. (NASDAQ: HUMC, TSX: HUM), a leading global provider of integrated enterprise content management (ECM) solutions, today announced that Hummingbird Enterprise(TM) document management and e-mail archiving solutions are a leading choice of records managers, according to a new survey conducted by Ferris Research entitled, "Email Records Management Survey: Guidelines, Technologies, and Trends".(1)

The Ferris Research report is based on a survey of more than 400 records managers from a variety of industry sectors including government organizations, financial services, health care, education and legal services.

According to Ferris Research, e-mail archiving and regulatory compliance is a major priority for records managers and the driving force behind the increased interest in managing e-mail messages as business records. This response is consistent with results from an informal poll on Hummingbird.com where the highest percentage of respondents indicated that they have dedicated budgets for e-mail management initiatives.

The Ferris Research survey focused on e-mail management policies and practices currently in place at the organizations. Among the findings in the report:

- Most organizations have made e-mail archiving a priority within IT, with 36 percent reporting it as a major priority. According to the report, "as recently as two years ago, archiving of e-mail would have been a non-issue in most organizations."

- Organizations that are required to treat the different types of data as records are integrating e-mail records management with document management systems. Hummingbird is named as one of the most commonly used document management systems that organizations use for managing, archiving or disposing of e-mail records.

Hummingbird Enterprise E-mail Management leverages core Hummingbird Enterprise content management suite modules to provide organizations with the ability to easily track, classify, store, and manage messages on an enterprise-wide basis. Managing e-mail as an integral component of an enterprise content repository means that records administrators can more easily and effectively implement retention and disposition rules associated with e-mail messages and attachments. Rules are automatically archived to ensure that they are traceable and auditable, thereby helping organizations ensure a strong position with respect to regulatory compliance measures.

Hummingbird Enterprise provides comprehensive end-to-end content lifecycle management integration with all major e-mail systems such as Microsoft Outlook, Novell GroupWise and Lotus Notes.

"Hummingbird understands that e-mail is the most critical communication channel for most organizations and government agencies. As e-mail communications continue to proliferate, the inbox has become an integral part of the document management system for most organizations today," said Andrew Pery, chief marketing officer and senior vice president, Hummingbird Ltd. "Hummingbird Enterprise offers fully integrated and comprehensive records management capabilities for managing the complete lifecycle of all physical and electronic corporate knowledge assets, including e-mail. Managing the e-mail lifecycle along side enterprise content and records reduces exposure to regulatory scrutiny and civil and criminal penalties."

For more information about Hummingbird Enterprise E-mail Management, visit: http://www.hummingbird.com/products/enterprise/email_mgmt/index.html

Email Records Management Survey: Guidelines, Technologies, and Trends is available from Ferris Research at http://www.ferris.com.

About Ferris Research

Ferris Research is a San Francisco-based market and technology research firm that specializes in messaging and collaboration technologies such as email, instant messaging, wireless handheld connectivity, and virus and spam control. Our main customers are vendors, service providers, and corporate IT managers. For more information, visit http://www.ferris.com or call 415-986-1414.

About Hummingbird Enterprise(TM)

Hummingbird Enterprise provides an integrated platform for enterprise content management that provides global organizations with solutions to manage business interaction information such as documents, records, virtual deal room exchanges, discussions, email or financial data - linking business processes, information and people. Our solutions are designed as modular applications that are fully interoperable with each other, enabling our customers to incrementally build an enterprise content management solution to meet their evolving information needs in a cost effective manner.

About Hummingbird

Hummingbird Ltd. (NASDAQ: HUMC, TSX: HUM) is a leading global provider of enterprise software solutions. Our enterprise content management (ECM) solutions enable organizations to manage the lifecycle of enterprise content from creation to disposition. Hummingbird Enterprise solutions enable organizations to address critical business needs, such as information management, business continuity, compliance and risk mitigation.

Founded in 1984, Hummingbird employs approximately 1450 people and serves more than 33,000 customers, including 90% of Fortune 100. Hummingbird solutions are sold directly from 40 offices worldwide and through our Alliance Network of partners and resellers. For more information, visit http://www.hummingbird.com

(1) Ferris Research "Email Records Management Survey: Guidelines, Technologies, and Trends, September 2004.

SOURCE Hummingbird Ltd.



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