RESTON, Va. and MONTPELLIER, France, Dec. 15, 2004 -- When Donald Trump stood in his boardroom during the last episode of the first season of "The Apprentice" TV series, pointed his finger at Bill Rancic and said, "You're hired," Rancic knew that the successful end of one tough journey was merely the beginning of an even tougher one.

"I realized what set Donald Trump apart," said Bill Rancic, "and what it would take to discover the same in myself. He is always moving, always thinking and always taking charge. If I meant to keep up with him, I would have to do the same. Plus, while I was hired as Owner's Representative of the Trump International Tower project, still, I was hired as an apprentice."

During this first year on the job as Donald Trump's owner representative, Rancic has used the same ingenuity and practical approach to problem solving that won him top honors on "The Apprentice." His key mentor after Donald Trump himself has been Greg Cuneo, Trump's owner representative for Trump Place in Manhattan, and Rancic has spent a great deal of time flying back and forth between New York and Chicago.

"Greg is a very important teacher for me," Rancic said, "but now that demolition is starting on my own Chicago site, I won't be able to go to New York nearly as often as before. Luckily, I've been able to convert many of my sessions with Greg to web meetings, using Genesys Meeting Center.

"I'm not particularly tech-savvy," Rancic said, "but with Genesys Meeting Center I don't have to be. It only takes a few clicks of my mouse to be online with Greg, sharing building plans over the web while we chat by phone.

"Anything I've ever built has been achieved through a strong team environment," Rancic said. That was easy to do when all my work was in Chicago. But I already see that web meetings can make it possible to attain that same team closeness even when people are spread across various locations. It's been one of the exciting discoveries of this position. And it's certainly helping me in my daily quest to keep up with Mr. Trump!"

Following are selected quotes from Bill Rancic's book, "You're Hired", that illustrate the importance he places on developing strong teams through timely and frequent communications in order to achieve success.

Values

-- Say what you mean and mean what you say.

-- Build relationships.

-- Self-reliance is a good thing, but "other reliance" is essential.

Leadership

-- Get out of the way.

-- The best leaders provide direction, support, encouragement and incentive, but then they leave it to their team to do the job they were directed to do.

-- Monitor progress and keep your hand in if you must, but let your people strut their stuff.

-- Listen.

-- Listen to everyone with an open mind.

-- A team leader who does not listen openly and honestly is the last to know when a particular approach is not working.

Vision

-- Set the standard.

-- Team members look to their leader for more than just leadership.

-- A team leader needs to model all kinds of positive behavior.

-- Be reasonable.

-- About the last thing anybody wants is to work for someone who is hard to please, hard to figure and hard to take.

-- Approach each situation with care and compassion.

Execution

-- Make a decision.

-- Achieve consensus if possible, but blind consensus is the absence of leadership.

-- Good business instincts cannot be taught, and a committee should not water them down.

-- A good leader considers the opinions of others but is not bound by them.

-- Just do it.

-- "Practical execution" is one of the great corporate buzzwords of my generation, and I'm all over it in my own career.

About Genesys Conferencing

Genesys Conferencing is a leading provider of integrated Web, voice and video conferencing services to over 18,000 clients worldwide, including 200 of the Global 500. The company's services are designed to meet the full range of communication needs within the global enterprise, from small, collaborative team meetings to large, high-profile online events. The company's flagship product, Genesys Meeting Center, provides a single-platform multimedia conferencing solution that is easy to use and available on demand. With offices in 21 countries across North America, Europe and Asia Pacific, the company offers an unmatched global presence and strong local support. Genesys Conferencing is listed on the Nouveau Marche in Paris (Euronext: 3955) and Nasdaq (GNSY). Additional information is available at www.genesys.com.

Contacts at Genesys:
Global Public Relations, Reston
Tricia Heinrich, 415-608-6651
tricia.heinrich@genesys.com