Bonczek, Holsapple, and Whinston, 1981

Bonczek, Holsapple, and Whinston (1981) concluded "With the continued and rapid decline in computing costs, there is the potential of using computers to enhance the decision-making capabilities of individuals. A theory of the entire process of decision making should be the basis for introducing computer technology into decision processes in order to enhance decision-making capabilities. It is from such a theory of decision making that we can build generalized decision support systems (p. 380)."

from Bonczek, R. H., C. W. Holsapple, and A. B. Whinston, Foundations of Decision Support Systems, New York, NY: Academic Press, 1981.

appeared in DSS News, November 10, 2002, Vol. 3, No. 23