Decision systems are manual or computer-based applications, routines, and technologies intended to make routine decisions, monitor and control processes, and/or assist decision makers in semi-structured or unstructured decision situations. This umbrella term includes both decision automation and decision support system technologies and applications. In general, a decision system is a set of interacting people, methods, procedures and routines for making decisions or supporting decision processes. Organizational decisions are made by simple or complex decision systems.
A decision system is a supertype concept that may include no technology or extensive computer-based decision technologies and applications. Computer-based decision tools may make a decision or aid or support decision making as part of a more complex multi-component decision system.
Related Terms: ambient intelligence (AmI), analytics, automation, automaton, business analytics, decision automation, decision support systems, decision management system
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