from DSSResources.comOn-the-go employees and customers can now access expert corporate advice via handheld mobile devicesALBUQUERQUE, N.M., October 10, 2006 -– Company employees working off-site, in the field or on-the-road can now obtain expert system support, providing situation-specific answers, advice and recommendations, on handheld mobile devices thanks to Exsys® Inc., a leading developer of knowledge automation software. Adapting its Exsys Corvid® software to run on HP iPAQ pocket PCs and other personal digital assistants (PDAs), the new capability enables companies to capture and provide decision support expertise on handheld mobile devices in a wide variety of areas including diagnostics, sales support and regulatory compliance. Necessary expert knowledge can be easily obtained by sales people on the road as well as technicians, researchers, field repair personnel and even customers. On-the-go workers can access individualized answers to their questions, 24/7, wherever and whenever they are needed. “Today’s economy requires mobile knowledge workers to respond quickly to customers and co-workers,” said Jonathan B. Spira, CEO and chief analyst, Basex Inc., a research firm that focuses on knowledge sharing and collaboration issues. “Products such as the mobile version of Exsys Corvid have the potential to greatly increase knowledge worker efficiency.” “We recognized that laptops cannot be used everywhere,” said Dustin Huntington, president, Exsys. “Many organizations require the use of small, compact devices for expertise access and retrieval. For example, a repair technician may be in the field or inside equipment where it is not practical to have a PC running. The iPAQ allows decision support expert systems to provide the knowledge of top experts anywhere and is the ideal platform for many types of applications.” Expert systems use the same logic and process as a human expert to analyze the problem at hand and provide answers. Human experts solve problems systematically – one piece at a time – fitting facts together to arrive at conclusions, which lay the groundwork for good advice. They understand causes and implications, ask only relevant questions and weigh alternatives. Expert systems are computer programs that follow that same process to reach conclusions and make consistent recommendations -- capturing the decision-making logic and process of a human expert to develop unique, interactive systems that provide answers for each individual situation. Development and deployment of these systems uses Corvid software v3.4 or higher, and an iPAQ supported with IBM WebSphere Java VM installed. Corvid generates all the required files, which only need to be moved to the iPAQ to run the advisory systems. Corvid systems can also be delivered via Web sites and corporate intranets, and they are also distributed as standalone applications running on PCs. Exsys Inc. has over two decades of expertise in delivering knowledge automation technology, and its products are used by more than half of Fortune 100 companies, many government agencies and thousands of businesses worldwide. All Exsys licenses include one year of software updates and technical support. Several popular package options assist in getting systems built and deployed quickly, including multiple development licenses, training and prototyping or professional service assistance. For more information on Exsys Corvid, please contact Nan Clark (505.888.9494; nclark@exsys.com) or visit www.exsys.com. About Exsys Inc. Exsys® Inc. (www.exsys.com) is a leading developer of knowledge automation expert system software. Founded in 1983, the company's expert systems allow web sites to directly deliver interactive problem solving knowledge. These systems emulate a one-on-one conversation with a human expert to provide precise answers for each individual question. Exsys' expert systems provide the "brains" for virtual representatives on the Web; automate customer support; provide smart answers to customers making purchasing decisions; ensure regulations are followed consistently; perform background filtering; analyze data streams and provide unique online interactions. # # # Contact: Nan Clark, Exsys Inc., +1.505.888.9494, nclark@exsys.com |