from DSSResources.comInQuira named to KMWorld Magazine's list of trend setting Knowledge Management productsSAN BRUNO, Calif., Aug. 23, 2007 -- InQuira, Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics and user experience, today announced that KMWorld Magazine (http://www.kmworld.com) has named the Company to its listing of Trend-setting Products for 2007. Highlighting the most innovative products that have a noteworthy impact on the knowledge management (KM) marketplace, the annual listing is compiled by editorial panelists, analysts and KMWorld readers from across the industry. This represents the third consecutive year InQuira has been named to the prestigious list. Hugh McKellar, KMWorld editor in chief, said, "More than 650 individual products were considered by our team of editors, analysts, integrators and users. Each and every company whose products were chosen for this year's list of Trend-Setting Products is being acknowledged for its willingness to listen and serve its customers in useful and innovative ways." InQuira offers an integrated search and KM solution that enables companies to manage and improve the customer experience across multiple channels, including the web and contact center, for both customer service and sales and marketing interactions. In response to rising corporate interest in applying Web 2.0 principles to their business processes, InQuira recently added community and collaboration functionality to its platform. InQuira Discussion Forums encourages collaboration with both customers and internal users, and allows companies to harvest knowledge from each interaction to improve future user experiences. "We've seen a revitalized interest in knowledge management; it is a top priority for current and prospective customers as companies seek to improve the user experience," said Mike Murphy, CEO of InQuira. "Managing content is just one part of the puzzle; you need an accurate, efficient way to find, retrieve and present the right information to truly maximize the value of the knowledge base. Companies are really responding to InQuira's integrated KM and search software. Recognition from an industry leader like KM World is a great affirmation of the value of our solution." The 2007 list of "2007 Trend Setting Products" will be published in the September issue of KMWorld Magazine. About KMWorld Magazine The leading information provider serving the knowledge management systems market, KMWorld covers the latest in Content, Document and Knowledge Management and informs more than 50,000 subscribers about the components and processes and subsequent success stories that together offer solutions for improving business performance. About InQuira InQuira, Inc. improves the quality of customer interactions through websites and contact centers with integrated applications for intelligent search, knowledge management, analytics and user experience. InQuira's solutions leverage the company's patented intelligent search technology to understand customer intent in real-time and dynamically create a personalized response experience that incorporates the right information, data, applications and navigation paths. Blue-chip customers of InQuira include: Apple Computer; AVIS Group Europe; BP; Fidelity Investments; Royal Bank of Scotland; and Yahoo!. The company is headquartered in San Bruno, Calif. and can be reached by calling +1 (650) 246-5000 or via the Web at http://www.inquira.com SOURCE InQuira, Inc. |