Infor HCM Workforce Management simplifies labor forecasting and scheduling for retailers

Retail-Specific Enhancements Help Optimize Employee Productivity and Utilization

NEW YORK, Jan. 14, 2008 -- (NRF 2008) Today at the National Retail Federation 2008 tradeshow, Infor announced key, retail-specific enhancements to Infor HCM Workforce Management, formerly named Workbrain. New functionality enables retailers to more accurately schedule and optimize their workforce, as well as measure employee productivity and utilization for single locations or across multiple facilities.

Chief among the retail enhancements to Infor HCM Workforce Management is the addition of a new Labor Forecasting and Schedule Optimization (LFSO) configuration editor that consolidates the setup and administration of store information and company-wide scheduling processes onto one intuitive screen. With this new feature, retailers can set up new stores and apply scheduling changes to one or more locations quickly and easily. This new capability can result in significant productivity enhancements and lower administration costs, dramatically reducing to only a few minutes what can take several weeks to complete.

"IT departments have traditionally spent weeks updating rules and processes, such as labor standards, store operating hours and schedule rotations, using their legacy scheduling tools," said Heidi Reis, industry and product marketing manager for Workforce Management at Infor. "The retail- specific enhancements to Infor HCM Workforce Management help our customers reduce the amount of administrative time and errors associated with scheduling and utilization of employees."

Many multi-location retailers have difficulty sharing labor resources across stores. To address this industry challenge, Infor has incorporated a new feature into Infor HCM Workforce Management called Employee Loan and Borrow. Employee Loan and Borrow enables store managers to view a complete schedule, identify an open shift and then initiate a process to borrow an employee from another location to fill that shift.

More than 20 new reports are also available in this enhancement, including the ability to measure the cost, productivity and utilization of workforce, which helps identify opportunities to further streamline operations, reduce labor costs and maximize customer service.

About Infor HCM

Infor provides comprehensive Human Capital Management (HCM) solutions for its customers, including Core HR Management (benefits, payroll, etc.); Workforce Management (time & attendance, workforce scheduling, workforce planning, absence management, etc.); and Talent Management (recruitment, learning, etc.). These data-centric solutions enable customers to measure, analyze, improve, and better manage their workforce. Companies using Infor HCM can reduce costs, improve retention and transform their workforce into a competitive advantage. For more information, please visit

About Infor

Infor delivers business-specific software to enterprising organizations. With experience built in, Infor's solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit

This announcement reflects the direction Infor may take with regard to the specific product(s) described herein, all of which is subject to change by Infor in its sole discretion, with or without notice to you. This announcement is not a commitment to you in any way and you should not rely on this document or any of its content in making any decision. Infor is not committing to develop or deliver any specified enhancement, upgrade, product or functionality, even if such is described in this announcement and even if such description is accompanied by words such as "anticipate," "believe," "expect," "intend," "may," "plan," "project," "predict," "should," "will," and/or similar expressions. Many factors can affect Infor's product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor. This announcement, in whole or in part, may not be incorporated into any contractual agreement with Infor or its subsidiaries or affiliates. Infor expressly disclaims any liability with respect to this announcement.

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