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WebEx Enterprise edition helps reduce costs and improve collaboration at Avaya

WebEx MediaTone network supports Web meetings among Avaya employees, business partners and customers worldwide

SAN JOSE, Calif., June 23, 2004 -- WebEx Communications (Nasdaq: WEBX), the web communications services leader, announced today that Avaya Inc. (NYSE: AV), a leading provider of communications networks and services for businesses, governmental and educational institutions, has become a new WebEx Enterprise Edition customer. WebEx Enterprise Edition is a comprehensive service that allows Avaya employees to access WebEx's entire range of web communications services -- WebEx Meeting Center, WebEx Training Center, WebEx Support Center and WebEx Event Center -- from a single source.

"With offices worldwide, and customers and business partners spread across the globe, we wanted to find a way of collaborating that was as productive as face-to-face meetings and capable of supporting groups of any size, without requiring large budget outlays. WebEx was the answer," said Susan Bailey, Americas sales vice president at Avaya. "WebEx enables us to increase productivity while providing notable cost savings through reduced travel expenses."

"Avaya joins a growing list of enterprises that are looking to web communications services to improve communications with customers, partners and employees," said Jeffrey Schmidt, vice president of strategic accounts at WebEx. "With WebEx Enterprise Edition, Avaya's employees now have access to a variety of specialized web communication services, making its worldwide business run faster, smoother and more efficiently."

WebEx manages a global network over which it delivers a range of Web communications services including services for web conferencing, web-based support, remote training and online events. WebEx provides its services to corporations, technology companies and telecommunication providers worldwide. All of WebEx's services are built on the MediaTone(TM) communications platform and delivered through the WebEx MediaTone Network, the only global network specifically designed for high-speed Web communications. MediaTone's unique information-switching technology allows the WebEx network to manage complex media types, deliver advanced communications functionality, and support a range devices and platforms.

About Avaya

Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications -- and distinguished by comprehensive worldwide services -- Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com .

About WebEx Communications, Inc.

WebEx Communications, Inc. is the world's leading provider of web communications services. WebEx services are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx provides carrier-class services using its MediaTone communications platform deployed over the WebEx MediaTone Network, a high-speed global network specifically designed for secure, real-time web communications. With its unique information-switching technology, multimedia capabilities and standards-based APIs, MediaTone is the dial tone for web communications. WebEx Communications is based in San Jose, California and has regional headquarters in Europe, Australia and Asia. Please call toll free 877-509-3239 or visit http://www.webex.com for more information.

SOURCE WebEx Communications, Inc.

Web Site: http://www.webex.com



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