St. Thomas Elgin General Hospital adopts Actuate performance management solution
Brookfield, WI, November 12, 2009 -- In conjunction with the announcement of the recipients of the 2009 Vision Awards for Business Impact, Mary Jo Nott, Executive Editor of the BeyeNETWORK, interviewed Malcolm Hopkins, VP of Corporate Services for St. Thomas Elgin Hospital (STEGH), about its award-winning submission in the performance management category.
In today’s financial climate, STEGH re-examined its strategies, decided on a new plan for cost savings and revenue enhancement and then created a performance management solution with key metrics and a corporate scorecard to measure results. As a result of the Actuate implementation, STEGH created more than 50 projects within 30 departments and instituted quality controls across the organization.
“This was a team effort that produced savings of $3.1 million and improved patient satisfaction as well as better workload management,” began Hopkins. “In health care, it’s not easy to pick metrics; but it is important to focus on a few key items that you want to track. You have to measure the things you ‘need’ to measure so you can ensure you are moving in the right direction.”
“The BeyeNETWORK presents the Vision Award for Business Impact each year to recognize true business value that well-implemented software solutions provide for an organization. Congratulations to STEGH and Actuate for winning this award and for sharing their success story,” states Nott. “Actuate’s Performance Management solution provided the enabling technology for STEGH to implement a single repository and to measure performance across a number of processes for multiple departments and projects.”
Excerpts from this submission as well as the other Award winners are available at www.BeyeNETWORK.com/visionaward.
BeyeNETWORK is an online network of sites that provide free resources for business intelligence professionals. The Network offers media in a variety of formats to fit the needs of Network subscribers and visitors, leading the industry with news, articles from industry experts, newsletters, executive spotlights, podcasts, expert-hosted channels and blogs. The Network’s coverage extends beyond business intelligence to include information management, data warehousing, analytics, performance management, data integration, information quality and data governance.
Actuate founded and continues to co-lead the Eclipse BIRT open source project. BIRT is the premier development environment for Rich Information Applications that present data in compelling and interactive ways via the web on any device. Actuate and its people are dedicated to making BIRT the best environment for our customers to develop Web 2.0 applications that drive revenue through higher customer satisfaction/loyalty and improve operational performance.
About St. Thomas Elgin General Hospital
St. Thomas Elgin General Hospital is a 166-bed facility providing comprehensive 24-hour coverage in medicine, surgery, OB, pediatrics, anesthesia, emergency and family medicine. The fully accredited hospital serves the residents of St. Thomas and Elgin County.
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