IBM a leader for business intelligence services says Forrester Research report

IBM Business Analytics & Strategy Practice Cited for Depth of Expertise

ARMONK, N.Y., Oct. 24, 2014 /PRNewswire/ -- IBM (NYSE: IBM) today announced that Forrester Research, Inc. recognized its Business Analytics & Strategy (BI Services) consulting practice as a leader in business intelligence services, and placed it among vendors who have the most mature, broad and global analytics services in the industry. Forrester also noted that "IBM maintains a breadth and depth of expertise few providers can match."

The report, "Forrester Wave™: Business Intelligence (BI) Service Providers, Q4 2014," analyzes the most significant BI services firms worldwide. IBM "received high scores for its capabilities across a breadth of services, from strategy to implementation to outsourcing," and was cited for the highest score among all vendors in categories including Current Offering, Skills, Overview of Capabilities, Strategy, Corporate Strategy and Market Presence. The report notes that "IBM provided Forrester with some of the largest, most-transformational case studies and client references of all the providers."

Forrester notes that IBM's ability to combine professional analytics services with hardware and software "provides it with a unique opportunity to take on projects with outcome-based contracts." Through vendor surveys and client reference calls, Forrester evaluated the top 12 most significant BI providers and used quantitative metrics to differentiate each firm. The goal of the study is to help clients select the right service partner to fulfill their business analytics services needs.

"We're helping our clients apply big data and analytics to gain the new insights and deep knowledge needed to alter business models and define strategic priorities," said Glenn Finch, global leader, Big Data & Analytics, IBM Global Business Services. "I believe that the Forrester report highlights the trusted relationships we've built with our clients, as well as our ability to help them transform their business."

A recent IBM Institute for Business Value study entitled "Analytics: A Blueprint for Value" found that more than two-thirds of respondents are applying business analytics to support revenue-generation strategies, versus cost containment. The study also found that almost 40 percent of companies see a rapid return on investment (ROI) -- within the first six months of analytics adoption.

IBM has established the world's deepest portfolio of Big Data and Analytics technology that spans research and development, solutions and software. IBM has invested $24 billion to build its capabilities in Big Data and Analytics through R&D and more than 30 acquisitions. Today, more than 15,000 analytics consultants, 6,000 industry solution business partners and 400 IBM mathematicians are helping clients use big data to transform their organizations.

The IBM Business Analytics & Strategy practice brings together thousands of practitioners focused on applying strategy and advanced analytics capabilities to drive transformations and business advantage for clients.

For more information on the IBM Business Analytics & Strategy Practice, visit

The Forrester Wave™: Business Intelligence (BI) Service Providers, Q4 2014 report can be found here - (access requires subscription).


Suzanne Aronowitz 

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