GlowPoint recognized as foundation of U.S. State Department video conferencing system in InformationWeek article

HILLSIDE, N.J., Jan. 11, 2005--Glowpoint, Inc., (NASDAQ: GLOW) the world's leading broadcast-quality IP-based video communications service provider, announced today that the Company was recognized as "the foundation of the State Department's IP-based videoconferencing system" in InformationWeek, a leading information technology publication.

The article, titled "State Department Brass Backs Videoconferencing" stated, "The foundation of the State Department's IP-based videoconferencing system is a dedicated network provided by Glowpoint Inc., a service provider that specializes in IP-based video communications. Glowpoint also provides live operator assistance as well as services that enable both IP- and ISDN-based networks to be included in the same videoconference. The department uses a combination of videoconferencing hardware from Polycom Inc. and Tandberg ASA, with screen sizes ranging from 12 to 40 inches."

The article also said that "seventy of the department's 200 videoconferencing systems run over IP, but that number is expected to grow as IP-based systems promise to deliver cheaper and more reliable communications than the department's more prevalent ISDN-based videoconferencing technology." Additionally, the article noted that the State Department's goal is to install desktop video conferencing appliances for up to 20,000 intelligence analysts internationally, with the first 2,000 to be operational by spring.

The full article can be found online at

About GlowPoint

Glowpoint, Inc. (NASDAQ: GLOW) is the world's leading broadcast quality, IP-based video communications service provider. GlowPoint operates a video communications service featuring broadcast quality images with telephone-like reliability, features and ease-of-use and is a member of the Cisco Powered Network Program and COVAD Partner Program. The GlowPoint network spans three continents and carries on average over 20,000 video calls per month worldwide. Since the network was introduced in 2000, GlowPoint has carried over 23 million IP video minutes. GlowPoint is headquartered in Hillside, New Jersey. To learn more about GlowPoint, visit us at

"GlowPoint" is a registered trademark of Glowpoint, Inc. in the United States and certain foreign countries. All other marks are trademarks or service marks of their respective owners.

The statements contained herein, other than historical information, are or may be deemed to be forward-looking statements and involve factors, risks and uncertainties that may cause actual results in future periods to differ materially from such statements. These factors, risks and uncertainties include market acceptance and availability of new video communication services; the nonexclusive and terminable-at-will nature of sales agent agreements; rapid technological change affecting demand for the Company's services; competition from other video communications service providers; and the availability of sufficient financial resources to enable the Company to expand its operations, as well as other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission.

"GlowPoint", is a registered trademark of Glowpoint, Inc. in the United States and certain foreign countries. All other marks are trademarks or service marks of their respective owners.

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