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What are "best practice" guidelines for decision process flowcharts?
by Dan Power
Editor, DSSResources.com

As part of decision oriented diagnosis and design (Power, 2007), DSS analysts need to develop decision process flowcharts. Some IS/IT folks assume that process flowcharting is an easy and perhaps even a trivial task. The fact is that preparing a decision process flowchart for a current process and then creating a revised chart for a redesigned process can be challenging and difficult.

A decision process flow chart should be an easy to understand diagram of sequential and parallel steps, activities, tasks or processes associated with processing information associated with one or more interrelated decisions. In general, the diagram is a linear flow from top to bottom that documents what happens during a specific decision making sequence of activities.

Decision process flowcharts document a process, help people communicate about the process, and most importantly help DSS analysts and managers understand the process and when appropriate revise and improve the process and associated computerized decision support.

Read the full article here.

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