IN THIS ISSUE

Tips for Improving Your BI Success

Hear Claudia Imhoff examine the three types of information workers and describe the business intelligence tools that meet their information needs.

Now Available! Dan Power's most recent book:

"Decision Support Basics"

Because of increasing complexity, rapid change and risk, managers have an obligation to shareholders to learn about and understand computerized decision support systems (DSS).

iEMSS International workshop: "Tales of adoption - how and why are DSS successful in environmental and related sectors"
July 5-8, 2010 Ottawa, Canada
iEMSS the International Congress on Environmental Modelling and Software announces a new Workshop “Tales of Adoption: How and why are DSS successful in environmental and related sectors”. This Workshop is part of the Congress to be held 5-8 July in Ottawa, Canada.

DSS 2010
July 7-10, 2010 - Faculty of Sciences, University of Lisbon, Portugal
"Bridging the socio-technical gap in DSS - Challenges for the next decade" is the theme of the 2010 IFIP WG 8.3 International Conference on Decision Support Systems.

DSS Links:

• Link to Dan Power at
  www.linkedin.com/in/danpower
• Read more articles at DSSResources.com
• Visit the article archive at DSS News Archive
• Ask Dan!
• Glossary
• DSS Articles
• Interviews
• Reflections
• What's New

SAP and Sybase deliver first set of applications to millions of mobile workers worldwide.
SAP AG ( SAP) and Sybase Inc. (NYSE: SY) today announced two new solutions for mobile workers to carry out key business and customer relationship management (CRM) processes via iPhone and Windows Mobile. Built on the industry-leading Sybase® Unwired Platform, the mobile solutions extend the capabilities of SAP® Business Suite applications, including SAP® Customer Relationship Management (SAP CRM), and also can be customized to tap into a variety of back-end data sources, including databases, Web services, files and any enterprise application that leverages service-oriented architecture (SOA). The announcement was made at the CeBIT trade fair, being held in Hannover, Germany, March 2-6.

InsightSoftware.com launches JD Edwards Supplier Management Solution.
InsightSoftware.com, the leading provider of business process optimization software, is offering customers a supplier management solution that integrates JD Edwards' Inventory, Sales, Purchasing, Supplier / Item Master, Accounts Payable and General Ledger information. Users of JD Edwards World and EnterpriseOne can create a more productive and profitable supply chain process using Insight.

OnStream selects ClickSoftware for optimized mobile workforce management.
ClickSoftware Technologies Ltd. (Nasdaq: CKSW), the leading provider of workforce management and service optimization solutions, today announced that OnStream, a provider of gas and electricity metering solutions to UK energy suppliers, has selected its ServiceOptimization Suite.

Future Telco profits will depend on emerging CEM tools.
Network operators will increasingly have to rely on customer experience management (CEM) initiatives to maximize subscriber retention and service profitability, a development that will place more importance on ensuring customer satisfaction, rather than just delivering advanced services, according to the latest report from Heavy Reading Services Software Insider (www.lightreading.com/servsoftware), a paid research service of TechWeb's Light Reading (www.lightreading.com).

Netezza releases latest version of the Mantra appliance with enhanced discovery.
Netezza Corporation (NYSE: NZ), the global leader in data warehouse, analytic and monitoring appliances, today announced the latest release of the Netezza® Mantra® appliance, its database activity monitoring (DAM) solution, which now provides enterprises with a more comprehensive level of discovery and categorization of sensitive information across their largest data assets. The new release also adds support for discovery on the popular MySQL database.

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