IN THIS ISSUE

Back to Basics: Using Contextual Customer Insights to Improve the Customer Experience in the Insurance Industry
May 20 at 1 p.m. ET
Information is key to making the right business decisions at the right time. Learn how the application of next generation information management and analytical techniques make this possible.

Now Available! Dan Power's most recent book:

"Decision Support Basics"

Because of increasing complexity, rapid change and risk, managers have an obligation to shareholders to learn about and understand computerized decision support systems (DSS).

DSS Links:

• Link to Dan Power at
  www.linkedin.com/in/danpower
• Read more articles at DSSResources.com
• Visit the article archive at DSS News Archive
• Ask Dan!
• Glossary
• DSS Articles
• Interviews
• Reflections
• What's New

Tableau Software selected as winner of 2010 CODiE Awards for 'Best Software Development Solution'.
The Software & Information Industry Association (SIIA) has announced that Tableau Software has been selected as the winner of the prestigious CODiE Awards in the "Best Software Development" category.

Microsoft delivers the future of productivity with Office 2010 and SharePoint 2010.
Today, Microsoft Corp. announced the worldwide availability of Microsoft Office 2010 and Microsoft SharePoint 2010, as well as Microsoft Visio 2010 and Microsoft Project 2010, for business customers worldwide.

New IBM predictive analytics software personalizes customer relationship strategies.
IBM today announced new software that enables users to uncover and analyze information from social media sources, such as social networks and blogs, and then merge that with vast internal data for faster, more accurate insight and predictive intelligence.

Lyzasoft announces the availability of a free version of Lyza Commons.
Lyzasoft recently announced the immediate availability of a free version of Lyza Commons, a fully functional cloud-based version of Lyza that enables data analysts at small to medium sized businesses to extract insight from large volumes of data and to socialize those insights with team members.

eBay® and Teradata collaborate to develop deep data analytic solutions.
Teradata Corporation, the world’s largest company solely focused on data warehousing and enterprise analytics, today announced a joint engineering agreement with eBay, the world's largest online marketplace.

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