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Frequently Asked Questions about Decision Support Systems by Dan Power

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What if decision support is incorrect?
by Dan Power Editor, DSSResources.COM Analytics and decision support are intended to improve decision making. Both types of systems commonly prov...
DSS Foundations Apr 14, 2015
What is the telephone test?
by Dan Power Editor, DSSResources.com Some semi-structured decisions can be supported using Artificial Intelligence technologies delivered as par...
DSS Foundations Aug 21, 2011
What is conversational analytics?
by Daniel J. Power Editor, DSSResources.COM Kasera, V., R. Tandon, & A.Yeung, "Conversational Analytics for a Voice-driven World," ThoughtSpot W...
DSS Foundations Jul 10, 2019
What user characteristics are important when designing decision support applications?
by Daniel J. Power Editor, DSSResources.COM Answering the question "Who will use a decision support application?" is critical in interface and ap...
DSS Foundations Jun 08, 2013
How do data storage strategies differ among uses?
by Daniel J. Power Editor, DSSResources.COM Everything that happens is being digitized. Customers are data, processes are data, supply chains are...
DSS Foundations Aug 13, 2018
What is data exploration?
by Daniel J. Power Editor, DSSResources.COM Explorers venture into the unknown. A modern data explorer wants to find evidence and answers from da...
DSS Foundations Jul 16, 2018
What type of DSS is it?
by Dan Power Editor, DSSResources.com Managers and developers are recognizing that products and systems advertized as business intelligence, de...
DSS Theory Mar 21, 2009
What is digital data?
by Daniel J. Power Editor, DSSResources.COM Blog posts, tweets and high definition movies are all digitized. We live in a digital universe of bit...
DSS Foundations Jan 04, 2020
What is the role of people in machine learning?
by Daniel J. Power Editor, DSSResources.com Many tools exist for modeling data using machine learning (ML). The tools have been automated and the...
DSS Foundations Jan 13, 2021
What questions are important for evaluating a BI proposal?
by Dan Power Editor, DSSResources.com Introducing a major project to provide enterprise-wide business intelligence is much more than just another...
DSS Foundations Jan 30, 2011
What are the answers to the DSS case study questions at DSSResources.COM?
Recently Zam Zawari wrote "I need your guidelines on how to answer the questions in the case 'MeritCare Health System uses Simulation'". At ...
DSS Applications Aug 16, 2005
Can chatbot technology improve decision support?
by Daniel J. Power Editor, DSSResources.COM Chatting using text or computer-generated voice and natural language understanding with an intelligen...
DSS Foundations Jun 30, 2019
What are critical analysis and reasoning skills?
by Daniel J. Power Editor, DSSResources.COM Measuring critical analysis and reasoning skills is often inferred by asking about the basic componen...
DSS Foundations Mar 20, 2018
What are examples of routine decision support queries?
by Dan Power Editor, DSSResources.com In the mid-1980s, the introduction of powerful relational database management systems (RDBMS) like Oracle ...
DSS Foundations Jul 22, 2009
What is the relationship of expert systems and business decision support?
by Dan Power Editor, DSSResources.com Both expert systems and decision support systems attempt to use software to improve decision making. Exper...
Knowledge-driven DSS Dec 10, 2008
Why do organizations need databases?
by Dan Power Editor, DSSResources.com A data base or database is an organized collection of data. Data is stored and it continues and persists. ...
DSS Foundations Jun 12, 2016
What do I need to know about Data Warehousing/OLAP?
by Daniel J. Power Editor, DSSResources.COM A data warehouse is a central, integrated repository for historical, enterprise data from multiple bus...
Data-driven DSS Oct 12, 2014
What is a decision support system feasibility study?
by Dan Power Editor, DSSResources.com Someone in an organization has an idea for a replacement DSS or an innovative DSS. Perhaps a senior manage...
Building DSS Jan 09, 2008
What is an Interorganizational DSS?
by Dan Power Editor, DSSResources.com Inter-organizational DSS serve a company's customers, stockholders, bankers and/or suppliers. The purpose i...
DSS Foundations Mar 18, 2011
Can decision support developers reduce the probability of solving the ‘wrong’ problem?
by Daniel J. Power Editor, DSSResources.COM Data analytics and decision support systems are intended to help people, especially managers, make be...
DSS Foundations Jun 25, 2017
Is the traditional Sprague DSS still relevant?
by Daniel J. Power Editor, DSSResources.COM In 1980, Ralph Sprague, a long-time Professor at the University of Hawaiʻi at Mānoa, wrote ...
DSS Foundations Dec 13, 2017
What is the difference between formative and summative DSS evaluation?
by Dan Power Editor, DSSResources.com More evaluation is needed for decision support, analytics and business intelligence projects. Developers ...
Evaluating DSS Projects Jan 27, 2016
How useful is DSS case study research?
by Daniel J. Power Editor, DSSResources.COM Decision Support Systems (DSS) encompass a broad array of software artifacts intended to support deci...
DSS Foundations Oct 03, 2015
What is best practice for data visualization?
by Dan Power Editor, DSSResources.COM Visualizing data means that we can see relationships if they exist. A visualization is a short cut to un...
DSS Foundations Dec 23, 2012
Is decision automation a hot topic? Does using a DSS require statistical expertise?
YES and NO. Decision automation refers to using technologies including computer processing to make decisions and implement programmed decision process...
DSS Foundations Aug 16, 2005
What are sources of data for building a data-driven DSS?
by Dan Power Editor, DSSResources.com Managers and IT staff who are thinking about opportunities for building innovative, data-driven decision su...
DSS Foundations Jun 20, 2014
What is the Amazon working backwards approach?
Daniel J. Power Editor, DSSResources.com Jeff Bezos, Amazon CEO, has had great success since the Amazon e-tailing website launched on July 16, 199...
DSS Foundations Aug 16, 2020
What is the best data analytics approach?
by Ciara Heavin and Daniel J. Power Selecting the most appropriate data analytics approach and tools for a specific task or project can be very c...
DSS Foundations Sep 18, 2017
What should managers know about business intelligence and data-driven decision support?
by Dan Power Editor, DSSResources.COM Most managers want to make fact-based decisions. Many large organizations have implemented database syste...
DSS Foundations Aug 13, 2012
What are design elements in a DSS user interface?
by Dan Power Editor, DSSResources.com A design element is a discreet, identifiable component that appears in the user interface of computerized...
Building DSS Feb 13, 2019
Is Scrum useful for creating decision support?
by Daniel J. Power Editor, DSSResources.COM Decision support has expanded to new tasks and analysts and developers have incorporated new technolog...
DSS Foundations Jul 09, 2019
What are benefits of Interorganizational DSS?
by Dan Power Editor, DSSResources.com In general, an organization can benefit by providing DSS to its customers, suppliers and other significant...
DSS Applications Mar 19, 2008
Is an insight-driven organization myth or reality?
Daniel J. Power Editor, DSSResources.com An insight-driven organization seems more like marketing hype, building on a catchy name, than reality. O...
DSS Foundations Aug 18, 2019
How do you tell a 'good' story based upon data?
by Daniel J. Power Editor, DSSResources.COM Analysis of data should result in telling managers and sponsors stories to summarize what was found. S...
DSS Foundations Dec 21, 2014
What is the actual usage of DSS?
This Ask Dan! column tackles a difficult question, but one that many of us have asked in one way or another over the years. I'm focusing on usage of D...
Building DSS Aug 06, 2005
How do decision-making models relate to the design and use of DSS?
by Dan Power Editor, DSSResources.com Both descriptive and prescriptive quantitative decision making model asre important to understanding compu...
DSS Theory Mar 07, 2015
What is the "answer" to my DSS question?
by Daniel J. Power Editor, DSSResources.COM Currently, I have a backlog of more than 75 questions that have been emailed to Ask Dan! since Septe...
DSS Foundations Oct 22, 2006
What is the process for designing decision support software?
by Dan Power Editor, DSSResources.COM Recently, I received an email from Michael Brito asking if I "could explain the process for designing deci...
Building DSS Oct 22, 2006
What companies have gained a competitive advantage by building a DSS?
by Daniel J. Power Editor, DSSResources.COM Software vendor salespeople and their sales materials often claim that a specific software product lik...
Building DSS Jul 25, 2015
Is parallel database technology needed for data-driven DSS?
by Dan Power Editor, DSSResources.COM Few managers have heard of parallel computer processing and parallel databases. Nonetheless the desire of ...
Data-driven DSS Mar 02, 2007
What criteria should be used for evaluating proposed plans?
In the process of developing plans and alternative courses of action (COA), multiple criteria or factors should be used to determine the validity of e...
DSS Theory Aug 16, 2005
Is it feasible to track all visitors to the United States and then build a Data-driven DSS?
In response to the September 11, 2001 World Trade Center and Pentagon attack, the U.S. Congress required Attorney General John Ashcroft and the U.S. I...
DSS Applications Aug 07, 2005
How can analytics and decision support reduce insurance fraud?
by Daniel J. Power Editor, DSSResources.COM Preventing and detecting insurance fraud is a critical task at insurance companies. There is some evi...
DSS Foundations Mar 02, 2014
Is email a good decision support tool?
by Dan Power Editor, DSSResources.COM NO! Although many of us have grown attached to email over the years and our email tools have gotten more s...
Communications-driven DSS Oct 22, 2006
What are some use cases with expanded data sources?
by Daniel J. Power Editor, DSSResources.COM Data volume is expanding rapidly, data variety is increasing and is coming from new sources, and data...
DSS Foundations Dec 21, 2014
What are examples of database project failures?
by Daniel J. Power Editor, DSSResources.COM Database centered projects for decision support and transaction processing do fail. How often? Acco...
DSS Foundations Aug 18, 2013
What is advanced or next generation Decision Support?
The "bleeding edge" of technology development and DSS is often a costly swamp. Yet it can be very profitable to gain a "first mover&quo...
Evaluating DSS Projects Aug 07, 2005
Can using a DSS have unintended negative consequences?
by Daniel J. Power Editor, DSSResources.COM YES. Decision support is not a cure-all or a panacea. Researchers and managers often focus too much o...
DSS Theory May 12, 2016
What are some classic business DSS?
by Dan Power Editor, DSSResources.com A DSS classic is an early and lasting example of using technology to support decision making. Decision supp...
DSS Foundations Apr 09, 2011
When is "real-time" decision support desirable and needed?
My Ask Dan! column “What is ‘real-time’ decision support in DSS News (Vol. 3, No. 24) struck a chord with some readers. This column is a follow-...
Building DSS Aug 06, 2005
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