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Frequently Asked Questions about Decision Support Systems by Dan Power

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What is a decision question?
by Daniel J. Power Editor, DSSResources.COM What should we do? Who should do it? Where should a new facility be located? How should a new product...
DSS Foundations Nov 13, 2019
What questions are important for evaluating a BI proposal?
by Dan Power Editor, DSSResources.com Introducing a major project to provide enterprise-wide business intelligence is much more than just another...
DSS Foundations Jan 30, 2011
How do decision questions differ?
by Daniel J. Power Editor, DSSResources.com A choice or decision often results from answering a question like "What should be done?" Understandi...
DSS Theory Aug 21, 2020
What user characteristics are important when designing decision support applications?
by Daniel J. Power Editor, DSSResources.COM Answering the question "Who will use a decision support application?" is critical in interface and ap...
DSS Foundations Jun 08, 2013
What questions should be answered in a decision situation?
Daniel J. Power Editor, DSSResources.com Decisions must be made in many different situations. The term decision situation refers to the circumst...
DSS Foundations Apr 10, 2016
What is required in an evidence-based decision process?
by Daniel J. Power Editor, DSSResources.COM Effective decision making is a well-worn concept, but specifically it refers to making decisions that...
DSS Foundations Mar 04, 2018
What is a person-computer conversation?
by Daniel J. Power Editor, DSSResources.COM Conversation is a familiar word with synonyms like discussion, talk, chat, gossip, verbal exchange, d...
DSS Foundations Mar 06, 2019
Why is decision support needed?
by Dan Power Editor, DSSResources.com Decision support is often needed, but we need to understand the reason, cause and motive for providing peop...
DSS Foundations Jan 07, 2013
What is conversational analytics?
by Daniel J. Power Editor, DSSResources.COM Kasera, V., R. Tandon, & A.Yeung, "Conversational Analytics for a Voice-driven World," ThoughtSpot W...
DSS Foundations Jul 10, 2019
Can decision support developers reduce the probability of solving the ‘wrong’ problem?
by Daniel J. Power Editor, DSSResources.COM Data analytics and decision support systems are intended to help people, especially managers, make be...
DSS Foundations Jun 25, 2017
How can and should students collect field information about DSS?
At least half of the Ask Dan! email questions come from students studying Decision Support Systems in an undergraduate or graduate academic program. R...
Building DSS Aug 16, 2005
What is a Group Decision Support System (GDSS)? How do GDSS work?
Let's start with a definition. A Group Decision Support System (GDSS) is an interactive, computer-based system that helps a team of decision-makers so...
Group DSS Aug 06, 2005
What kind of DSS does Mr. X need?
by Daniel J. Power Editor, DSSResources.com There are many "kinds" of decision support for diverse decision making situations. Both IS/DSS softw...
Building DSS Aug 03, 2014
What is the distilled "wisdom" about decision support?
by Daniel J. Power Editor, DSSResources.COM Wisdom is a virtue. Decision support has a short history, but we have learned much about helping peop...
DSS Foundations Apr 26, 2014
What are the main differences between GDSS and Groupware?
Definition questions like this one are common in my email and on the DSSResources.COM Bulletin Board. Emma Gilmartin posted the above question on May ...
Group DSS Aug 06, 2005
What was the DSS News in October 2000?
by Daniel Power Volume 1, issue number 12 of DSS News was published October 9, 2000. Then as now DSS News was a bi-weekly publication of DSSResourc...
DSS Foundations Oct 11, 2020
How important are pivot tables in data-driven decision support?
by Dan Power Editor, DSSResources.com Some analysis tools are used more and are used more effectively than others. For example, pivot tables hav...
DSS Foundations Jun 25, 2011
What SQL knowledge do managers need for decision support queries?
by Dan Power Editor, DSSResources.com Structured Query Language (SQL)is considered difficult for most managers to learn and use. SQL is a complex...
Data-driven DSS Mar 18, 2011
What are common data mining mistakes?
by Dan Power Editor, DSSResources.com Data mining is a broad term for identifying patterns in data, analyzing data and summarizing it into useful...
DSS Foundations Dec 19, 2010
What is the role of people in machine learning?
by Daniel J. Power Editor, DSSResources.com Many tools exist for modeling data using machine learning (ML). The tools have been automated and the...
DSS Foundations Jan 13, 2021
What are pros and cons of self-service data analytics tools?
by Daniel J. Power Editor, DSSResources.com Many managers and employees want more direct access to proprietary organization data. Vendors promote...
DSS Foundations Oct 09, 2017
Is tax preparation software an example of a DSS?
"Is X a DSS?" is a common question in the Ask Dan! email. Let's try to figure out the answer to this question together.First, what is the pu...
DSS Applications Aug 07, 2005
What is the actual usage of DSS?
This Ask Dan! column tackles a difficult question, but one that many of us have asked in one way or another over the years. I'm focusing on usage of D...
Building DSS Aug 06, 2005
What is the impact of information management on the organization?
by Daniel J. Power Editor, DSSResources.COM Thirty years ago, at the start of my career, I addressed this question (cf., Power, 1983). My MIS Qua...
DSS Foundations Nov 24, 2013
Is decision support outsourcing a mistake?
by Daniel J. Power Editor, DSSResources.COM Outsourcing of any organization capability, function or task should be driven by strategy not simply ...
DSS Foundations Apr 26, 2015
Why are transportation problems popular applications for DSS?
In the early 1970s, many researchers were trying to apply mathematical programming to business problems. The transportation problem was often discusse...
DSS Applications Aug 07, 2005
What do managers need to know about IS/IT, MIS and DSS?
In the academic field of Information Systems we have repeatedly asked the question “What do managers need to know about IS/IT, MIS and DSS?” All o...
DSS Theory Aug 06, 2005
How smart is IBM Watson?
by Daniel J. Power Editor, DSSResources.COM IBM is heavily promoting a cognitive system named Watson in television ads. A major selling point is t...
Knowledge-driven DSS Dec 16, 2015
What is the design concept for PlanningDSS.com?
In the Ask Dan! in DSS News of May 22, 2005, I introduced PlanningDSS.com and indicated that in a future column I might explain the overall concept an...
Planning DSS Aug 07, 2005
Can chatbot technology improve decision support?
by Daniel J. Power Editor, DSSResources.COM Chatting using text or computer-generated voice and natural language understanding with an intelligen...
DSS Foundations Jun 30, 2019
Are there decision support tools for Competitive Intelligence (CI) tasks?
by Dan Power Editor, DSSResources.COM Managers in an organization compete with managers in other organizations to introduce new products, sell pr...
DSS Applications Dec 29, 2015
What are sources of data for building a data-driven DSS?
by Dan Power Editor, DSSResources.com Managers and IT staff who are thinking about opportunities for building innovative, data-driven decision su...
DSS Foundations Jun 20, 2014
What is the need for decision support?
by Daniel J. Power Editor, DSSResources.com There is a growing need for decision support: 1) decision-making is challenging and the challenge to ...
DSS Foundations Apr 29, 2017
How do data storage strategies differ among uses?
by Daniel J. Power Editor, DSSResources.COM Everything that happens is being digitized. Customers are data, processes are data, supply chains are...
DSS Foundations Aug 13, 2018
How does planning differ from decision-making?
This frequently asked question seems straight forward and easy to answer, but it is one that I have grappled with for many years. Discriminating decis...
DSS Theory Aug 06, 2005
Is an insight-driven organization myth or reality?
Daniel J. Power Editor, DSSResources.com An insight-driven organization seems more like marketing hype, building on a catchy name, than reality. O...
DSS Foundations Aug 18, 2019
What are Drucker's views on planning and decision making?
by Daniel J. Power Editor, DSSResources.com Peter Drucker (November 19, 1909 – November 11, 2005) was an influential management thinker. His w...
DSS Foundations Apr 23, 2018
What DSS interface design is 'best' for eliciting values?
by Daniel J. Power Editor, DSSResources.COM A person-machine interface is central to the effective use of a computerized system like a decision s...
Building DSS Aug 17, 2014
How do decision-making models relate to the design and use of DSS?
by Dan Power Editor, DSSResources.com Both descriptive and prescriptive quantitative decision making model asre important to understanding compu...
DSS Theory Mar 07, 2015
What type of DSS is it?
by Dan Power Editor, DSSResources.com Managers and developers are recognizing that products and systems advertized as business intelligence, de...
DSS Theory Mar 21, 2009
What is currently possible with Communications-Driven DSS?
For more than a week in October 2001, I tried to use Communication and Information Technologies to coordinate my teaching activities and manage DSSRes...
Communications-driven DSS Aug 06, 2005
What are examples of routine decision support queries?
by Dan Power Editor, DSSResources.com In the mid-1980s, the introduction of powerful relational database management systems (RDBMS) like Oracle ...
DSS Foundations Jul 22, 2009
What companies have gained a competitive advantage by building a DSS?
by Daniel J. Power Editor, DSSResources.COM Software vendor salespeople and their sales materials often claim that a specific software product lik...
Building DSS Jul 25, 2015
What is the telephone test?
by Dan Power Editor, DSSResources.com Some semi-structured decisions can be supported using Artificial Intelligence technologies delivered as par...
DSS Foundations Aug 21, 2011
What is the relationship of expert systems and business decision support?
by Dan Power Editor, DSSResources.com Both expert systems and decision support systems attempt to use software to improve decision making. Exper...
Knowledge-driven DSS Dec 10, 2008
Is parallel database technology needed for data-driven DSS?
by Dan Power Editor, DSSResources.COM Few managers have heard of parallel computer processing and parallel databases. Nonetheless the desire of ...
Data-driven DSS Mar 02, 2007
Can DSS help avoid hacking?
by Daniel J. Power Editor, DSSResources.COM Maybe. One way to explore this question is to examine specific hacking examples and consider if DSS w...
DSS Foundations Oct 15, 2018
What is the "answer" to my DSS question?
by Daniel J. Power Editor, DSSResources.COM Currently, I have a backlog of more than 75 questions that have been emailed to Ask Dan! since Septe...
DSS Foundations Oct 22, 2006
How can analytics and decision support reduce insurance fraud?
by Daniel J. Power Editor, DSSResources.COM Preventing and detecting insurance fraud is a critical task at insurance companies. There is some evi...
DSS Foundations Mar 02, 2014
What is conversational, general-purpose decision support?
by Daniel J. Power Editor, DSSResources.COM The phrase conversational, general-purpose decision support refers to a knowledge-driven software app...
DSS Foundations Feb 24, 2019
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